Windows 10: Charging Problem

Discus and support Charging Problem in Windows 10 Support to solve the problem; Hello Everyone, I have this charging problem that just started yesterday. My laptop, an ASUS UX51VZ, would only charge when powered off. When on,... Discussion in 'Windows 10 Support' started by GeneS, Jun 10, 2016.

  1. GeneS Win User

    Charging Problem


    Hello Everyone,

    I have this charging problem that just started yesterday. My laptop, an ASUS UX51VZ, would only charge when powered off. When on, the power dialog from the taskbar when brought up would say something like "calculating," the charging light on the side of the laptop next to the power connector would be off. When I shutdown the laptop, the charging indicator would light up orange, indicating it was charging and when powered back up the battery was charged to 100% after about an hour. The problem also went away and my laptop was charging fine during operation yesterday, but today I have the same problem.

    My laptop is about two years old, I replaced the battery about four months ago and did a refresh about three months ago. The power supply is the original power supply the laptop came with. All internet searches brought up nothing except speculation that the wrong charger was being used, well that certainly is not the case with my laptop. Help!

    :)
     
    GeneS, Jun 10, 2016
    #1

  2. Charging problem

    Thank you for the solution now my phone is working properly and i can use it while it's charging.
     
    Aditya Alvari, Jun 10, 2016
    #2
  3. Sheena M. Win User
    Charging problem

    Hi Aditya Alvari,



    Thank you for posting on the forum.



    Please try all the steps in this article if your Windows Phone is not working properly:

    http://support.microsoft.com/kb/2606900



    Hope this helps!

    Kind Regards,
     
    Sheena M., Jun 10, 2016
    #3
  4. GeneS Win User

    Charging Problem

    OK, I feel stupid. My power supply cable was frayed, a little splicing and the problem is solved!
     
    GeneS, Jun 11, 2016
    #4
Thema:

Charging Problem

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