Windows 10: chat session

how do i resume a chat session

:)

 

Chat transcript

MICROSOFT AGENT CHAT SESSION.

To my knowledge the CHAT TRANSCRIPT is not AUTOMATICALLY Downloaded and Saved to your COMPUTER.

You have to INVOKE this action yourself.

• When you use it next have a look in the CHAT SESSION WINDOW if it has the OPTION to SAVE THE CHAT to your COMPUTER.

If the above option does not exist .

• I would use COPY and PASTE to a NOTE PAD or TEXT DOCUMENT and save it.

• Use the SNIPPING TOOL in WINDOWS 7 to capture the screen.

If you use the SNIPPING TOOL read its instructions.

Start SNIPPING TOOLS.

You will see a WHITE ? MARK in a small BLUE CIRCLE.

That`s the how to use instructions.

OR :

https://support.microsoft.com/en-us/help/13776/windows-10-use-snipping-tool-to-capture-screenshots

• Take a SCREEN CAPTURE of the DESKTOP while the SESSION is OPEN.

WINDOW 7 has the ability.

https://www.homeandlearn.co.uk/BC/win7/taking_screenshots.html

There are probably a multitude of other ways as well, as for example some form of App.

Hope this help.

 

When I click on Live Chat in Get Help the most recent chat session keeps coming up instead of a new chat session. How do I correct this?

When I click on Live Chat in Get Help the most recent chat session keeps coming up instead of a new chat session. How do I correct this?

 

Customer Service Via a Chat Session.

Greetings Community! I was in a Chat Session with an agent HA HA!!! I installed an app. from the app. store and the app. would not run correctly. So, I contacted an agent via chat. The agent refused to assist me in resolving the problem! Furthermore, the
agent told me how I should relax and work with her to resolve the problem. I rendered no indication that I was anxious. I expressed frustration. How dare someone to suggest that my disposition was in conflict with the issue!!! I use Apple computers now for
the past 5 months, and I love Apple! Agents suck!!! From my experiences. I will never support a piece of **** like Bill Gates! I ask the Community, please advise me how to file a complaint about the service that I experienced from the agent? Kind regards,
Mark D. Miller.