Windows 10: Child has joined wrong MS Family and can't get out.

My daughter 13 cannot join our MS Family because she is in another family already that was formed with her school friends, none of whom are actual adults. But she cannot leave the family without the "adult" consent, and the organizer will not consent. How can I actually claim my child as my own?

:)

 

Something went wrong message when my child clicks join family link in the email.

Hello,

Thank you for writing to Microsoft Community Forums.

• Is the Child account a Microsoft account?
  

The issue might be due to the age verification, hence I suggest you to verify the child’s age by logging in with child’s account on
account.microsoft.com/family and verify the age.

I also suggest you to refer the article
Add members to your family group to get more information on adding members to your family account.

Regards,

Noor Azam S

Microsoft Community – Moderator

 

Child option not present in Windows 10 Family Safety

Hi George,

Thank you for your response.

• Are you trying these steps in admin account or a local account?

The steps given in the link ahs to be performed in the Website and a invite has to sent from the web and check if it helps.

I suggest you to refer the link and check the Add a child account to your family and check
if it helps.

Hope this information helps. Keep us posted to help you better.

 

is there any way to add child screen time in family safety where "Something went wrong" message, no bump email from child and administrative access are a problem

Hi,

Joan here, stepping up for Mark Isi. Family Safety is designed to help protect children on the computer by monitoring their usage, setting time limits and restrictions, and filtering the web pages you want them to see.

To resolve your query about Family Safety, we suggest that you remove the Child Account from your Family Settings. To do that, kindly refer to the steps below:

• Open Settings.
• Click Accounts and select Family and other users.
• Tap on the Manage family settings online.
• Click Remove under Your Family.
• Select on the child account you want remove.
• Click Remove.
• You will receive an email confirming the child has been removed from the family.

After that, you may use this link on how to add your Child Account again in Family Settings.

Should you need further assistance, feel free to update this post.