Windows 10: child still can't download google chrome app after permission given

Discus and support child still can't download google chrome app after permission given in User Accounts and Family Safety to solve the problem; I have granted permission to allow for my child to download the google app but every time they go to try and open the app is again pops the window up... Discussion in 'User Accounts and Family Safety' started by FabSald, Feb 14, 2020.

  1. FabSald Win User

    child still can't download google chrome app after permission given


    I have granted permission to allow for my child to download the google app but every time they go to try and open the app is again pops the window up to ask for permission? Am I missing a step after giving them access?

    :)
     
    FabSald, Feb 14, 2020
    #1

  2. Microsoft Family Blocking Chrome but I have given Permission

    Hi Willsyjp,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. What is the complete message that you are getting for the permission?
    2. Are you able to successfully remove Content Restriction from the blocked list?
    3. What is the message that your son is getting when trying to access Google Chrome?

    Meanwhile, try the below troubleshooting methods and check if this helps.

    Before trying the below methods, try allowing Google App by logging into your
    Microsoft Account > Under your child's account > Allow Google App and check if your child is able to access Google Chrome.

    Method 1:
    Family Safety Troubleshooter.

    Download and run the Family
    Safety Troubleshooter
    and check if this troubleshooter finds any error.

    Method 2:
    Turning Off Block Inappropriate Apps, Games & Media Option.

    Follow the section Online from
    Block inappropriate apps, games, and media on Windows 10 and Xbox One
    and turn Off the option Block inappropriate apps, games & media.

    Once you turn off this option, ask your child to access Google Chrome. If he is able to access Google Chrome, turn On the above option and tell him to access Google Chrome, then you can approve his request and check if he is
    able to access Google Chrome after the approval.

    Method 3:
    Removing And Adding Your Child.

    If the above methods didn't work, then I suggest you to
    Remove Your Child From The Family Group and then
    Add Your Child To The Family Group again and this will refresh
    the permissions for your child.

    If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.
     
    Shafeeq_Khan, Feb 14, 2020
    #2
  3. Block Google Chrome for Child

    I have 5 kids to setup content restrictions for. Though I love that Microsoft gives the power to have the safety features it does, the process is RIDICULOUS if you are doing it for more than 1 child!!!

    I attempted to setup my 3 younger kids to only have access to a couple of specific websites, but no other sites. During that process I removed Google Chrome from the blocked apps list. What I did not know was that I had to use Microsoft Edge (one of the
    worst browsers ever) to use the feature that only allows certain sites. So now Google Chrome is no longer a blocked app, but yet the site has no way to just add it back.

    I looked up how to block an app and was SHOCKED by the official info from Microsoft. See Below. Basically your kid has to use an app before you can add it to the blocked list. Doesn't that defy the purpose of having safety features for a child?

    Besides... I used my child's account and opened Chrome, yet it still DID NOT show up in their activity list in order to block it. NOW WHAT?

    FROM MICROSOFT

    Blocking specific apps is possible with the Microsoft Account's Family Safety Feature. To block a specific application on your child's account, it is a requirement that the app must be used by your child, so that it will appear in under the Recent Activity
    list. For your child's security, you can log in as the child and launch the app to satisfy this requirement.

    Follow these steps to successfully block specific applications:

    1. Visit the Microsoft Family website and then sign in your Microsoft Account.
    2. Click the account of the child that you want to block from using an app.
    3. Select Recent Activity.
    4. Click to ensure that Activity Reporting is turned on.
    5. Scroll down and look for Apps & Games.
    6. Choose the apps that you want to block on your child's account.
    7. Click Block to block usage of the app.
     
    msquaredonline, Feb 14, 2020
    #3
  4. child still can't download google chrome app after permission given

    Google Chrome download

    Hi,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    I suggest you to uninstall the application and download the setup files or install directly from Internet explorer by following the steps below:

    • Open Internet explorer and type ‘www.google.com’ in the address bar.
    • To will get a notification on the right side of the browser to download and install Google Chrome.
    • Click on the notification and follow the prompts to download and install the Google Chrome application.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Feb 14, 2020
    #4
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child still can't download google chrome app after permission given

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