Windows 10: Child Time limits not working

My child's account is not blocking after time limits or based on time of day, as it is entered into the schedule

It does log his time, which I can see when I look at his activity tab. His account is also not blocking apps that it is supposed to block. For instance, his activity log shows how many hours he was on Chrome, but then on the "Content Restrictions" tab, it shows that Chrome is supposed to be blocked.


- I have followed the steps on this page: https://support.microsoft.com/en-us/help/4026901/microsoft-account-fix-screen-time-limits-not-working

- Windows is up to date

- His account is logged in. And it has been verified.

- I have searched many other threads, forums, etc.

:)

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

time limits not working on child account

I have two children, each with their own Microsoft account. My older child's account works just as it should, but the time limits my younger child's account spontaneously turn off. I tried calling Microsoft support, but they were unable to resolve the
problem (or speak English clearly). My account password is currently 22 characters long, I change it often, and I have 2 step verification, so I'm pretty sure my kid is not hacking in and turning it off. I also checked recent account activity and it showed
no log in to my account when the time limits turn off. Has anyone else experienced this problem? were you able to resolve it?

 

Child time limits not working

I set up, and verified, my son's child account under Windows 10. I set the time limit for 2 hours use between 8AM to 830 pm.

It does not work. He is able to stay on for over2 hours and outside the time limits.

The computer is a a Lenovo Desktop.

What do I need to do to get this problem corrected?