Windows 10: Child to adult

I'm 19 years old, but my account still says I'm a child. I tried to change the status myself but my case was closed. Is there any way I can change it?

:)

 

Changing Adult Account to Child Account

Hi Peter,

To rectify your issue in converting an account from child/teen to an adult, we suggest that you try these steps and see if it helps.

• Press Windows key + I to open Settings.
• Click Accounts.
• Click Family and other users on the left pane.
• Select the adult account and click Change account type.

In addition you may also check this
Forum article to know more details about Family Safety: Frequently Asked Questions.

Let us know how that turned out for you.

 

Changing a Microsoft account from an (incorrectly entered) adult birthdate to the correct child's birthdate

The links provided in the above response pertain to an account which is already setup as a child. That is not my situation.

My issue is going from an ADULT account to a CHILD account. Currently, the account is setup (incorrectly) as an adult account. I would like to update the birthdate to reflect that this is a child account.

This is an easy scenario to test:

• Setup a new Microsoft account with a birthdate that makes you an adult.
• Log off and then log back in
• Go to your profile and attempt to change the birth date to make you a child.
• The system will prevent you from making this change.

Any suggestions?

 

converting adult account to child account

Hi,

We would like to verify some information so we can properly isolate the issue.

• Have you converted the existing adult account to a child account before trying to create a new one?
• Or, were you on the process of converting the adult account to a child account when you got the error message?

We will wait for your reply.

Regards.