Windows 10: Child's personal info

Discus and support Child's personal info in User Accounts and Family Safety to solve the problem; When I try to change my child's personal info, I press the button and it takes me onto a page with 2 links. I try both but it doesn't show me how to do... Discussion in 'User Accounts and Family Safety' started by Zombieshot89, Jun 27, 2020.

  1. Child's personal info


    When I try to change my child's personal info, I press the button and it takes me onto a page with 2 links. I try both but it doesn't show me how to do it. What do I do?



    P.S: My category is different because I don't have 'Microsoft Family' on it. Sorry about that. It is also on windows 10.


    Please answer soon

    :)
     
    Zombieshot89, Jun 27, 2020
    #1
  2. Mala_S Win User

    Manage my child's profile info does NOT show my kid

    Hello Jabka71,

    Thank you for writing to Microsoft Community Forums.

    Your child's account could be in a different region than yours. To comply with regional regulations around data protection, the child and the adult providing consent need to be in the same regulatory region. It might also be due
    to the account is not configured in the right way. Kindly follow the steps mentioned below to reconfigure the feature.

    Step 1: Update your region.

    • Go to Your info on account.microsoft.com and sign in.
    • Select Edit country/region.
    • Update your country or region to match your child's, then make sure the other settings are up to date. Select Save to finish up.

    Step 2: Remove a child and add a child to your family.


    For additional information, you can go through the article which talks about
    Parental consent and Microsoft child accounts and
    Set up and manage your family.

    Hope it helps.

    Mala.S

    Microsoft Community – Moderator
     
    Mala_S, Jun 27, 2020
    #2
  3. Hys3qm Win User
    Changing child's DOB but no option to do so

    Hi,

    I'm trying to change my son's DOB on Microsoft. All Microsoft instructions say to log in to my adult account, select him in Family and select 'Manage My child's profile info' and then choose 'Edit this
    child's personal info'

    Seems straightforward but I don't get offered the 'Edit this child's personal info' option on the 'Manage my child's profile info page'.

    All it has is a statement saying some countries have different steps to regulate what children can do online.

    And I can't change the DOB from my son's account via the 'personal info' section.

    Any suggestions welcome as I've spent hours looking into this!

    Thanks
     
    Hys3qm, Jun 27, 2020
    #3
  4. Child's personal info

    Change Child's DOB in Family but no option to do so in Microsoft account

    Hi,

    I'm trying to change my son's DOB on Microsoft. All Microsoft instructions say to log in to my adult account, select him in Family and select 'Manage My child's profile info' and then choose 'Edit this child's personal info'

    Seems straightforward but I don't get offered the 'Edit this child's personal info' option on the 'Manage my child's profile info page'.

    All it has is a statement saying some countries have different steps to regulate what children can do online.

    Any suggestions welcome as I've spent hours looking into this!

    Thanks

    ***Post moved by the moderator to the appropriate forum category.***
     
    TimBurke101, Jun 27, 2020
    #4
Thema:

Child's personal info

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