Windows 10: Chinese folder

I downloaded a Chinese program called and it shows in the "this pc" but I can't delete it.

:)

 

"Chinese Characters" program delaying shutdown - a different approach.

Hi,

Thank you for your response.

• As you have mentioned this happens only in the Admin account, is it local account set as admin account or the Microsoft account?

I would suggest you to check the all apps list and check if that Chinese character app is present.

After you try the above steps and share us the results what happens we can proceed with the further suggestions.

Please post us back with the results after troubleshooting the above steps and check.

Keep us posted to help you better.

 

Changed Cortana into US English but Still Replied in Chinese

Hi Rynn,

Thanks for replying to us with the status of your issue.

We appreciate you for trying the troubleshooting steps.

I suggest you to Remove the Chineselanguage and add it again and check if it helps.

Follow the below steps:

Step 1: Remove the Chinese language.

• 
  Press Windows + X on your keyboard.
  
• 
  Select Control panel.
  
• 
  Select language.
  
• 
  Click on the Option adjacent to the
  Chineselanguage.
  
• 
  Click on remove under input method.
  

Step 2: Add ChineseLanguage.

• 
  Press Windows + X on your keyboard.
  
• 
  Select Control panel.
  
• 
  Select language.
  
• 
  Click on Add language.
  
• 
  Add the Chinese language from the given list.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

can't change the language from chinese to English for windows 10

Hi,

Thank you for the response and keeping the status updated.

I would suggest you, try removing Chinese language pack and check if it helps.

Follow the below steps.

• 
  Type Language in the search area on the taskbar and select
  Language.
  
• 
  Select the Chinese language and click on
  Move down (if it is on the top).
  
• 
  Click on Remove Option.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.