Windows 10: Choose an operating system loop

My PC kept giving my the blue screen of death so i decided to reset the computer. After it reset it took me to choose an operating system screen. I have two options that are the same , its says Windows 10 and underneath windows 10 it says ‘Volume 3’ each option will load and give me the windows symbol but then send me back to the operating system screen. Im not sure where to go from here, I am not much of a computer tech so I am kinda stuck and cant find anything to help me out. Anything is appreciated

:)

 

' choose an operation system to start"

Hi Bob,

To better assist you, do let us the complete message that you receive.

Sometimes, this could be due to two operating system installed in your computer. Just to make sure this is not the case, I suggest you to try the steps below:

1. Press Windows key + R.

2. Type msconfig and press enter.

3. Click the "boot" tab and check if there are any other operating system listed.

4. In addition, change the timeout time to 3 seconds(default)

Let us know the result, we will be glad to help if you need further assistance.

 

Choose an operating system loop

Three days ago I reseted my laptop becuase it would freeze whenever I tried to log in. I selected the option to keep my files.

After windows reinstalled, my laptop stayed in a black screen for several minutes so I turned it off and when I turned it on, the blue screen with the words "Choose an operating system" appeared. The are three options. Two of them are Windows 10 (on volume
2) and the other one says Windows 10 (Home). When I choose any of the Windows 10 (on volume 2) my laptop restarts and then the blue screen with the words "Choose an operating system" appears again, and if I choose Windows 10 (home), it restarts and then it
freezes.

I tried to reset my laptop again, but it says that there was an error.

If anyone knows what to do. Please help me. I had a very important file in my laptop.

 

After Windows 10 full reset, it is looping in Choose operating system

After Windows 10 full reset, it is looping in Choose operating system at login with two options (same) Windows 10 On Volume 5 and Windows 10 On Volume 5. When I select either of one, it is not moving ahead and looping at the same option again and again.
Could you please help me to get out of here to Windows login screen? Thanks in advance!