Windows 10: Chrome Blocked by Microsoft Family

Discus and support Chrome Blocked by Microsoft Family in User Accounts and Family Safety to solve the problem; See image below. My daughter is an adult, but we created her account many years ago. She is no longer part of our "Microsoft Family" but cannot access... Discussion in 'User Accounts and Family Safety' started by mattwill, Jul 22, 2019.

  1. mattwill Win User

    Chrome Blocked by Microsoft Family


    See image below. My daughter is an adult, but we created her account many years ago. She is no longer part of our "Microsoft Family" but cannot access chrome. We tried adding her back in to the family and granting permission. Nothing works.


    HELP!


    Chrome Blocked by Microsoft Family a81038c3-f89b-4c4c-afad-8b28d2d902a2?upload=true.jpg

    :)
     
    mattwill, Jul 22, 2019
    #1
  2. Carlo Fer Win User

    Microsoft family blocking chrome

    Hello
    MayceHoag,


    To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:


    Make sure you're signed in with your Microsoft account to
    account.microsoft.com/family
    .

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.
     
    Carlo Fer, Jul 22, 2019
    #2
  3. Argel Obm Win User
    Family Features blocking google chrome

    Hi Taylor,

    It is possible that there is an issue with the Family settings. This can be the reason why you're unable to use Google Chrome. We recommend that you check you family settings by accessing account.microsoft.com/family
    to see Google Chrome is added to restricted applications.

    If you're already an adult in your family settings, we suggest removing your account from your family settings and see if you will be able to access Google Chrome. We also suggest creating a new Microsoft account, and then add that account to your family
    as an adult. These steps will allow us to verify if there is an issue with your family settings or if there is an issue with your original Microsoft account.

    We'll be waiting for the outcome.
     
    Argel Obm, Jul 22, 2019
    #3
  4. Chrome Blocked by Microsoft Family

    Microsoft Family Blocking Chrome but I have given Permission

    Hi Willsyjp,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. What is the complete message that you are getting for the permission?
    2. Are you able to successfully remove Content Restriction from the blocked list?
    3. What is the message that your son is getting when trying to access Google Chrome?

    Meanwhile, try the below troubleshooting methods and check if this helps.

    Before trying the below methods, try allowing Google App by logging into your
    Microsoft Account > Under your child's account > Allow Google App and check if your child is able to access Google Chrome.

    Method 1:
    Family Safety Troubleshooter.

    Download and run the Family
    Safety Troubleshooter
    and check if this troubleshooter finds any error.

    Method 2:
    Turning Off Block Inappropriate Apps, Games & Media Option.

    Follow the section Online from
    Block inappropriate apps, games, and media on Windows 10 and Xbox One
    and turn Off the option Block inappropriate apps, games & media.

    Once you turn off this option, ask your child to access Google Chrome. If he is able to access Google Chrome, turn On the above option and tell him to access Google Chrome, then you can approve his request and check if he is
    able to access Google Chrome after the approval.

    Method 3:
    Removing And Adding Your Child.

    If the above methods didn't work, then I suggest you to
    Remove Your Child From The Family Group and then
    Add Your Child To The Family Group again and this will refresh
    the permissions for your child.

    If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.
     
    Shafeeq_Khan, Jul 22, 2019
    #4
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Chrome Blocked by Microsoft Family

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