Windows 10: Chrome Remote Desktop froze/ disabled trackpad & keyboard...

Discus and support Chrome Remote Desktop froze/ disabled trackpad & keyboard... in Windows 10 Software and Apps to solve the problem; Ever since I installed the latest Windows 10 1909 build in May'20, I was experiencing either frozen trackpad & keyboard or them completely getting... Discussion in 'Windows 10 Software and Apps' started by Sridhar Ananthanarayanan, May 29, 2020.

  1. Chrome Remote Desktop froze/ disabled trackpad & keyboard...


    Ever since I installed the latest Windows 10 1909 build in May'20, I was experiencing either frozen trackpad & keyboard or them completely getting disabled. Sometimes a reboot would help, sometimes only the keyboard would work, sometimes both would work until one or both of them would just randomly freeze. Even the 'Mice' option under Device Manager would disappear most of the times.


    I didn't understand what was going wrong. I tried all possible solutions like uninstalling Windows updates, driver updates/ rollback etc. and nothing worked. I almost prepared to do a complete reset of the laptop, and I am not sure how I realized that the problem could be something else. As it turned out, Chrome Remote Desktop was also installed around the time I updated Windows, and uninstalling it has resolved the problem for me. It was something that never occurred to me.


    Everything is working normally now after I uninstalled Chrome Remote Desktop and rebooted my laptop. Can someone tell me why this problem was caused and how to address it without uninstalling Chrome Remote Desktop?

    :)
     
    Sridhar Ananthanarayanan, May 29, 2020
    #1

  2. Disable Keyboard and Trackpad in Tablet Mode

    Hi,


    Thank you for posting your query in Microsoft Community.



    Let us try the following steps, and check if it helps.

    Step 1:


    • Press Windows key + X, and select
      Device Manager.

    • Find Keyboards in the list of devices and
      click the arrow to expand it.

    • Right-click on the internal keyboard and click
      Disable
      .

    • If there is no Disable option listed, click
      Uninstall
      .

    • Click File>Exit. Your laptop’s internal keyboard should now be disabled.


    Note: If you had to choose Uninstall instead of Disable in step 4, the keyboard will be automatically detected and re-installed if you ever have the Device Manager scan for new hardware for some reason. If
    that happens you’ll need to repeat this procedure in order to uninstall it again.



    Step 2:


    • Press Windows key + X, and select
      Device Manager.

    • Click to expand Mice and other pointing devices.

    • Right click the touchpad and click Disable.


    Hope it helps.



    Let us know if you have any further query on Windows, we are glad to assist you further.
     
    Abdul_Malik, May 29, 2020
    #2
  3. Disable Keyboard and Trackpad in Tablet Mode

    Hi,

    I just upgraded to Windows 10 and I had a question about the tablet mode feature. I have a 2-in-1 convertible laptop, but when folding it into tablet mode the keyboard and trackpad are only disabled when the laptop is fully folded.

    I don't know why it is set up this way as it would make more sense to disable the trackpad and keyboard once the screen is past 180 degrees.

    I noticed the tablet mode activates once the laptop is past 180 degrees so is there anyway to set the keyboard and trackpad to automatically disable when Windows 10 is in tablet mode?

    Thanks!
     
    Legacy.EXE, May 29, 2020
    #3
  4. Chrome Remote Desktop froze/ disabled trackpad & keyboard...

    Keyboard layout issue in Remote Desktop

    Hi,

    Thank you for writing to Microsoft Community Forums

    We understand your concern as you are having difficulties in keyboard setting for the other PC through Remote Desktop connection.

    Let me point you in the right direction, where you would get the appropriate help for this issue. I would suggest you to post your query in

    TechNet
    forums, where we have experts and support professionals who are well equipped with the knowledge on Remote Desktop input language to assist you with the appropriate troubleshooting steps.

    Also suggest you to refer the sections that says “Why do incorrect characters appear in the session?”
    From this article: Frequently
    asked questions about the Remote Desktop clients
    and check if that helps.

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, May 29, 2020
    #4
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Chrome Remote Desktop froze/ disabled trackpad & keyboard...

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