Windows 10: Clearing TPM

Jollybags66 · Sep 7, 2018

I ha system image backup and am now resetting my Windows 10 laptop so it can be returned for a warranty repair. Is it ok to clear the TPM and will this be restored to my laptop when I restore the system image backup?

Many thanks

:)

Sasqui · Sep 7, 2018

Need help on whether to clear TPM on not

Hi there! I'm here because I accidentally downloaded a malware and was suggested to reboot the laptop to get rid of it. I still do want to use the laptop afterwards and I've moved my documents and images onto a seperate device. The programmes i have installed, sadly no. So currently facing the same circumstances and so if the TPM is cleared, does this mean like the activation keys to softwares like MacAfee be cleared? Or like wifi passwords etc. Sorry I'm quite blur hahahahah.
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It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

Clear all the keys from the TPM
With Windows 10, in most cases, we recommend that you avoid configuring the TPM through TPM.msc. The one exception is that you can use TPM.msc to clear the TPM, for example, as a troubleshooting step, or as a final preparation before a clean installation of a new operating system. Preparing for a clean installation in this way helps ensure that the new operating system can fully deploy any TPM-based functionality that it includes, for example, attestation. However, even if the TPM is not cleared before a new operating system is installed, most TPM functionality will probably work correctly.

Clearing the TPM resets it to an unowned state. After you clear the TPM, the Windows 10 operating system will automatically re-initialize it and take ownership again.
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Louise Robert · Sep 7, 2018

Clear tpm

Hi I'm trying to reset my laptop to factory settings and its saying clear TPM. Or configuration change was requested for this computer's TPM.

ReeeeallyThough · Sep 7, 2018

TPM update

Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.

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