Windows 10: Close windows Hello, try going through the set up again

Discus and support Close windows Hello, try going through the set up again in Windows Hello & Lockscreen to solve the problem; Hello I'm Using HP Pro Book. I recently factory rest my PC. Before doing the reset my fingerprint scanner was working all good for signin but now it... Discussion in 'Windows Hello & Lockscreen' started by HusainMoaiyadi, Jun 2, 2019.

  1. Close windows Hello, try going through the set up again


    Hello

    I'm Using HP Pro Book. I recently factory rest my PC. Before doing the reset my fingerprint scanner was working all good for signin but now it is'nt.

    when i follow the process 'set up' and i follow the process and when it asks me to 'Swipe my finger' but after i swipe it says "Close windows Hello, try going through the set up again'. I tried all the possible ways; device manager; registry; and few other related posts which i saw on forum but i havent found a solution to it.

    Kindly help me out as im not able to set up fingerprint as my sign in option.

    Regard

    :)
     
    HusainMoaiyadi, Jun 2, 2019
    #1
  2. Jelo Sen Win User

    Windows Hello says I'm too close?

    Hello Markku,

    The possible cause of this issue is an error or a change in settings in Group policy. You can fix this by following the steps below:

    Edit group policy on Server

    • Go to Policies > Administrative Templates
    • Windows Components > Biometrics> Facial Features

      "Use enhanced anti-spoofing when available" change 'Not Configured' to 'disabled'

    Keep us updated with the result.
     
    Jelo Sen, Jun 2, 2019
    #2
  3. Windows Hello Face Recognition Set up

    Hi,

    Please provide us below details to assist you better,

    • How exactly you are trying to setup Windows Hello Face Recognition?
    • What is the error you are getting, while trying to setup Windows Hello Face Recognition?

    A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition.
    Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.

    I suggest you to try the below steps to setup Windows Hello Face Recognition and check if it helps.


      • Open up "Settings" and click on "Accounts," then "Sign-in options."

      • You need to set up a PIN code before you're allowed to use Windows Hello. So hit the "Add" button under "PIN" to set that up. Once you've done that the options to set up Windows Hello will unlock.

      • You'll now see which options are available to set up under Windows Hello, Since we're looking at facial unlock you'll see an option for "Face." Click on "Set Up."

      • The next screen will give you a little background on what Windows Hello is. Click on "Get started".

      • The next step could happen incredibly quickly. Position yourself so your face is in the center of the frame that appears on screen. The camera will then do what it needs to do to register your face.

      • Once you're set up you have an option that allows you to improve recognition.

      • Now, when you go back to Settings you'll have the option again to improve recognition, remove your face, a toggle to turn on unlocking your PC when it sees your face and an added security option that will require you to turn your head
        left and right for verification.

    For more information, refer to the below link:

    https://support.microsoft.com/en-us/help/17215/windows-10-what-is-hello

    Hope this information helps. Get back to us if you have any more queries on windows.

    Thank you.
     
    Krishna Priya V, Jun 2, 2019
    #3
  4. Johan45 Win User

    Close windows Hello, try going through the set up again

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jun 2, 2019
    #4
Thema:

Close windows Hello, try going through the set up again

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