Windows 10: Closing the laptop's lid doesn't keep both the connected monitors "ON"

Discus and support Closing the laptop's lid doesn't keep both the connected monitors "ON" in Windows 10 Ask Insider to solve the problem; So I have an Acer laptop to which I have two extended monitors connected: one directly via HDMI and the other through USBA-HDMI adapter (since there's... Discussion in 'Windows 10 Ask Insider' started by /u/jazzylike, Feb 8, 2021.

  1. Closing the laptop's lid doesn't keep both the connected monitors "ON"


    So I have an Acer laptop to which I have two extended monitors connected: one directly via HDMI and the other through USBA-HDMI adapter (since there's only one HDMI port on the laptop).

    When I close laptop's lid though, I see both the monitors flickering and sometimes one of them just blacks out.

    Interestingly, I don't see any notifications (discord) when the lid is open but as soon I close the lid, the resolution of the monitor changes and I start seeing notifications.

    I have already selected "Do Nothing" for "When I close the lid" option in power settings.

    Any idea?

    submitted by /u/jazzylike
    [link] [comments]

    :)
     
    /u/jazzylike, Feb 8, 2021
    #1

  2. Monitor settings when close laptop lid

    Hi,

    I usually connect a secondary monitor to my laptop and close the lid. This worked fine until today. When I close the lid the monitor indicates that the source settings are higher than it can handle and it indicates me to change them to 1600x900 60Hz. However,
    I can't do this since the lid is closed and I can't see what I'm doing.

    This is only a problem for when the lid is closed, I can still use my secondary monitor as an extension of the laptop monitor.

    Any idea on how to solve this?

    Thanks
     
    Antoniio Herrera, Feb 8, 2021
    #2
  3. Suman_B Win User
    Monitor settings when close laptop lid

    Hi,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity and to assist you accordingly, we would need some information.

    1. What is the version and
      build of you operating system? In the Search box, type
      winver to get this info.
    2. May I know the Make and the model of the computer and external monitor?
    3. Are you aware of any changes made on your computer before this issue occurred?

    We also suggest following the steps below and check if it makes any difference.

    Since you are facing issue with the Secondary monitor, I would suggest you to
    Troubleshoot external monitor connections in Windows 10
    and check if it fixes the issue.

    Additionally refer this article on Second
    screen or Projector mode does not persist after you close and reopen a laptop lid
    .

    I look forward to your reply.

    Thanks,

    Suman.B

    Microsoft Community – Moderator
     
    Suman_B, Feb 8, 2021
    #3
  4. Closing the laptop's lid doesn't keep both the connected monitors "ON"

    Windows 10 sleeps when using external monitor and closing the laptop lid.

    Hey Likitha

    Thanks for your response.

    Before we assist further, I would like to ask you a few questions:

    • Have you set Sleep function to activate on closing the laptop lid?
    • Did you check if the laptop goes to sleep when not connected to external monitor and lid closed?

    To respond to your questions

    (1) I have set the sleep function to operate on laptop lid close only when the laptop is on battery power. When it is plugged in I have set it to do not sleep ever.

    (2) I have tested that it does *not* go to sleep when I the laptop is plugged in and I close the laptop lid

    Further information:

    (1) When I first turned the laptop on I attached it to the monitor and closed the lid. It then ran successfully for approximately an hour before hibernating.

    (2) I then restarted the system, external monitor plugged in, lid closed and it went to hibernate after approximately 2 minutes.
     
    MelbourneAl, Feb 8, 2021
    #4
Thema:

Closing the laptop's lid doesn't keep both the connected monitors "ON"

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