Windows 10: Code on wrong account

Discus and support Code on wrong account in Windows 10 Gaming to solve the problem; redeemed microsoft game code to wrong microsoft email on my pc how do i get the game to my administrator account... Discussion in 'Windows 10 Gaming' started by TomT djjddk, Mar 6, 2021.

  1. Code on wrong account


    redeemed microsoft game code to wrong microsoft email on my pc how do i get the game to my administrator account

    :)
     
    TomT djjddk, Mar 6, 2021
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Mar 6, 2021
    #2
  3. Vesao Win User
    How to remove Guest account?


    Try these steps and you should be able to delete the guest account:
    1. Press the WIN + X keys and select "Command Prompt (Admin)" from the Quick Access menu.
    2. At the Command Prompt, run this command: Code:
      Code:
      net user Guest /del
     
    Vesao, Mar 6, 2021
    #3
  4. Eric F Win User

    Code on wrong account

    Windows 10 - "Something went wrong" - Windows Store / account problems

    Scenario

    So recently I was trying to install something from the Windows 10 store. I clicked the Get button and it asks for me to verify my Microsoft account. I entered my email address in and password for the Microsoft account I had made before. It comes back with an error saying "Oops, something went wrong. Service unavailable" (no error code).


    Code on wrong account LMIw4.png


    Followed by:


    Code on wrong account qUqMx.png


    When I try again "later" the same thing appears. This has been going on for about a month so definitely something wrong on my end.

    I tried to use another email address, creating a new Microsoft account from that and I get this "Something went wrong, please try again later 0x80190005". I tried to look up this error code but there is not much information out there from google.

    Problem

    The main problem is not being able to log in to the Microsoft Store. When I goto microsoft.com and log in to my account, it lets me log in without any issues.

    What I have tried

    • I have tried making a new account as stated under my scenario with a different email address. I have tried going to Internet Options > Advanced > turning on SSL3.0, TLS1.0, TLS1.1, TLS1.2 as suggested on several sites. SSL2.0 does not appear in my list even though suggested to enable but since not in my list, I can not turn it on of course.
    • I have tried deleting the contents of the two folders:
      C:\Windows\SoftwareDistribution\DataStore and C:\Windows\SoftwareDistribution\Download as suggested as well. It deletes the contents of Download no problem but states that the files under the DataStore folder are in use.
    • I have verified that Windows Firewall is indeed turned on.
    • My time and date are accurate (some suggested this as well)
    • My account I am logged in as is Admin, has a PIN and password set up on it (some suggested using a PIN to fix this)

    So as you can see, I have tried everything I could find out there and I am still unable to download anything from the Microsoft Store. Any help or suggestions are appreciated. Also let me know if you need any other information.
     
    Eric F, Mar 6, 2021
    #4
Thema:

Code on wrong account

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