Windows 10: codec missing when running .mov file with Windows Media Player

Discus and support codec missing when running .mov file with Windows Media Player in Windows 10 Network and Sharing to solve the problem; Hi, I'm trying to play a .mov file that was recorded with an iPhone on my windows 10 pc. When it plays, I get the error "missing codec, the item was... Discussion in 'Windows 10 Network and Sharing' started by RDDawson, Oct 29, 2019.

  1. RDDAWSON
    RDDawson Win User

    codec missing when running .mov file with Windows Media Player


    Hi,

    I'm trying to play a .mov file that was recorded with an iPhone on my windows 10 pc. When it plays, I get the error "missing codec, the item was encoded in a format that's not supported, 0xc00d5212". I select Close and the audio plays, but no video.


    The file is good as it runs under Google Photos and my friends computer (the person who recorded it and shared it with me). I have searched around the web a lot. Multiple places refer to setting the Download codecs automatically option on Media Player under Tools, Options, Player tab, but it's not there in my version. I am running version 12 that seems to be the latest and I am the administrator, the only user on my PC.


    I've looked at the file properties in Media Player, but there is no Audio codec or Video codec listed.


    I would think this is very common to want to run a video recorded on an iPhone on a windows PC. Please help, how to I get the correct codec installed for iPhone MOV files.


    Thank you!!!

    :)
     
    RDDawson, Oct 29, 2019
    #1
  2. VANESSALOWELL
    VanessaLowell Win User

    cannot play .mov on media player

    I installed QuickTime and downloaded codecs and it still won't play.
     
    VanessaLowell, Oct 29, 2019
    #2
  3. AILEEN ALF
    Aileen Alf Win User
    cannot play .mov on media player

    Hi Vanessa,

    Some of the possible reasons why you’re unable to play .mov files in your Windows Media Player would be:

    • Plug-ins which are required to play the .mov files aren’t installed.
    • If the Windows Media Player’s source is corrupted.
    • In Windows Media Player you need codecs to play .mov files, and if a specific codec is not installed, an error message will pop up.

    By installing MOV codec, you can play MOV video files with Windows Media Player. Normally, you can simply install
    QuickTime Player to get MOV codec. Did you try to install third party codec packs?

    Hoping to hear from you soon.
     
    Aileen Alf, Oct 29, 2019
    #3
  4. VANESSALOWELL
    VanessaLowell Win User

    codec missing when running .mov file with Windows Media Player

    cannot play .mov on media player

    I have several video that saved as .mov files. I downloaded codec like suggested and windows media player still wont play the videos.. How do I get windows media player to play these videos or any other way to play them.
     
    VanessaLowell, Oct 29, 2019
    #4
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codec missing when running .mov file with Windows Media Player

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