Windows 10: Collecting bsods like infinity stones

Over the past week after the windows update, I've been getting numerous bsod errors while playing games that push the system. Normal computer use is fine however issue has been ongoing for a while before the update but without the blue screen, the game will simply ctd randomly with no temp spike or anything looking out of the ordinary. So far I've updated drivers and nothing changes I think it might be a ram hardware issue but literally have no way of knowing.The bsod have been system service execption kmode exception not haldeled page fault in nonpaged area enexpected kernel mode trap 1rql no

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infinity slots

Hi Kathy,

Thank you for posting your question in the Microsoft Community.

I certainly understand the difficulty you are facing with this game error. We will certainly help you with this issue.

• Have you installed all the pending updates on the computer?
  
• Are you facing any performance issues with other apps apart from Infinity Slots?
  

Let us try these steps to check if that makes any difference.

Step 1: Suggest you to run the apps troubleshooter on the PC to
fix problems with apps from Microsoft Store.

Step: 2: Further, you may also put the PC in a
clean boot state to check if that helps. A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

Note: Your computer may temporarily lose some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally after you have finished your troubleshooting.

I would also suggest you to check with the game developer
Infinity Slots - Spin and Win! Website.

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Playing Rosetta Stupi Stone!!!

Hi Nicole,

Welcome to Microsoft Community.

Sorry for the inconvenience caused. I will do my best to fix the issue.

To assist you better, please provide us more information.

• 
  What is the make and model of the laptop?
  
• 
  When you say "Rosetta Stupi Stone", are you referring to an app from Microsoft Store?
  
• 
  Do you receive an error message?
  

If the issue is with the sound from the game, I suggest you to go to the below link Microsoft article and try the steps.

Fix sound or audio problems in Windows

Hope this helps. Let us know the status.

 

Unable to open my Rosetta Stone Italian - Personal Edition on Windows 10

Hi Nick,

Thank you for being a part of Windows 10.

Before we proceed, I need more information to help you better.

• Which user account you are using? Is it Microsoft account or Local account?
• Is the issue specific only when you open Rosetta Stone Italian - Personal Edition?

I suggest you to login through Microsoft/Administrator account and then try opening Rosetta Stone Italian - Personal Edition and check if it works.

If the issue still persists then, I suggest you to refer to following Rosetta Stone support for the further assistance.

http://support.rosettastone.com/en/...25-in-Version-3-Personal-Edition-Windows-only

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.