Windows 10: Comm surrogate using high CPU

Discus and support Comm surrogate using high CPU in Windows 10 BSOD Crashes and Debugging to solve the problem; Comm surrogate using high CPU mostly in combination after having played video or music files for instance with VLC.Tried already SFC and DISM, Virus... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Bert Boer, Sep 16, 2021.

  1. Bert Boer Win User

    Comm surrogate using high CPU


    Comm surrogate using high CPU mostly in combination after having played video or music files for instance with VLC.Tried already SFC and DISM, Virus check and clean boot.Any help is very welcome.Thanks

    :)
     
    Bert Boer, Sep 16, 2021
    #1

  2. COM Surrogate high CPU usage

    Hello

    I saw many posts for COM surrogate using high CPU but never a case like mine.

    Whenever i click end task,it restarts the process but it keeps it low (under 2% CPU)

    Then every time i start Windows Media Player,both files go over 25-30% so i end up having COM and Windows Media player using 50-60% of my CPU

    How can i fix this ?
     
    Generalsky, Sep 16, 2021
    #2
  3. Cortana & COM Surrogate high CPU usage when Search or Start Menu is opened

    Hi Ruth,

    Thank you for suggesting these troubleshooting steps. Unfortunately, starting in a Clean Boot did not resolve the issue. I remember that there were some updates available prior to this issue (KB3156421 and KB3152599) and I didn't do any major changes to
    the system.

    One thing that I forgot to mention in my first post, is that the high CPU usage also sometimes occurs with the "Host Process for Windows Tasks" process too. It mostly happens with COM Surrogate, but this process shows up sometimes too.

    Thanks!
     
    mrpenguin027, Sep 16, 2021
    #3
  4. wanabrar Win User

    Comm surrogate using high CPU

    COM Surrogate using too much CPU, Thumbnail and Icon problem.


    Hey guys i've been using Windows 10 for almost a month now, and I'm having some issues with it at the moment. I have too much videos and picture for work, that most thumbnail just won't load or generate.

    Issues:
    • Thumbnail not generating
    • This PC/My Computer keeps loading and saying "Working on it" (File Explorer)
    • High CPU usage for COM Surrogate, using 10% of my CPU all the time.

    The way to solve it for me at the moment is killing the COM Surrogate process. But I'm looking for a permanent fix, which doesn't involve me killing the process all the time.

    Killing the process of COM Surrogate will make:
    • Thumbnail and icon to generate (although sometimes it still doesn't)
    • This PC/My Computer instantly loads properly, without it saying "Working on it"

    Any solution guys?
     
    wanabrar, Sep 16, 2021
    #4
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Comm surrogate using high CPU

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