Windows 10: Command Prompt opens and closes several instances, I can't open them or close them via task...

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command prompt will not open in safe mode with command prompt

I am repairing a laptop for a friend and I need to access windows in safe mode and the owner has forgotten the password to the main user. I tried logging on with the administrator profile in safe mode but it is not showing up so I was going to use command prompt in safe mode with command prompt but command prompt will not open when I boot that option. Does anyone have any hints for me to figure this out?

 

Command Prompt Won't Close


Ok, so on my Dell Latitude E6520 laptop, I can open command prompt (Normal and Admin), but can not close any of the CMD windows I open unless I go through the Task Manager and shut them down. I do not have that issue on my desktop, which is also running Windows 10 Pro. Is there any known fix to this issue that anyone knows of? The laptop is the only Windows 10 device I've run across that has this issue. It is just incredibly aggrivating that I have to go through the Task Manager just to close the cmd windows *Mad

 

Task Menu fails to open and closes windows.

Hi Helen,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

1. Did you make any changes in prior to this issue?

2. Have you tested the issue on another user account or a new user account?

3. Have you installed all the latest Windows updates?

4. What is the make and model of your PC?

I suggest you to follow the below methods and check if it helps to resolve the issue.

Method 1: This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted
system files that could be causing this issue. Kindly follow the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  
• 
  Restart the computer.
  

Method 2: If no corrupted system files were found in the previous state, then I suggest you to try the following steps to employ the DISM command lines:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

• 
  Close the command prompt and restart the PC and check if it works.
  

Keep us posted on Windows related queries and we will be happy to assist you further.