Windows 10: Communication Port Error 19

Windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged. Code 19 here is a copy can anyone help I have been into registry and changed the value to 0 and it still does not work

:)

 

Radio Switch Device Error Code 19

Hi Kara,

Thank you for bringing up your query on Microsoft Community.

We sincerely regret for the inconvenience caused, and appreciate the steps you have taken so far to fix this issue.

The error code 19 describes that, Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.

Recommended resolution

• Uninstall and reinstall the driver.
• Revert to the most recent successful registry configuration.
  

Before we could reset the computer to factory settings, I suggest you to refer to the below article and perform the troubleshooting steps suggested for error code 19.

Error codes in Device Manager in Windows.

Error codes in Device Manager in Windows - Microsoft Support

Hope it helps.

Let us know the status, we are happy to assist you further.

 

Port is being blocked

Hi,



Thank you for writing to Microsoft Community forums.

• Are you aware of any changes that happened on the computer prior to this issue?
  

Upon researching, this seems like an issue due to the port scan. You may want to try the steps listed below and check if it works.

• Login to your Netgear
  NX6200 Extender GUI.
  
• Click on Advanced tab and choose
  WAN Setup.
  
• Check the box for Disable Port Scan and DoS Protection.
  
• Allow it to update and check if the port is still being blocked.
  

However, if the issue persists, I suggest you to post your query in the
TechNet Forums, where we have support professionals
equipped with knowledge on port forwarding.



Regards,

 

Windows 10 Communications Port

Hi Curtis,

Welcome to Microsoft Community.



I appreciate your interest on windows 10 and also for trying troubleshooting steps to fix issue. I understand the inconvenience you faced. I certainly help you with this issue.



This issue could have occurred due to corrupt Chipset Drivers.

I need more information about this issue so that I can assist you better.

1. What is the make and model of your computer?
2. Which Device are you trying to connect via USB?

I would suggest you to try to uninstall and reinstall latest chipset drivers from manufacturer website in compatibility mode and check.

Follow the steps to uninstall drivers.


a) Press “Windows Logo” + “X” keys on the keyboard.

b) Click on “Device Manager”.

c) Search for the device that you would like to remove from the computer.

d) Right click on it and select “Uninstall”.

e) Follow the on-screen instructions and restart the computer, if prompted.

Follow the steps to install drivers in compatibility mode.

a. Right click on the setup file of the driver and select Properties

b. Select Compatibility Tab
c. Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list

d. Let the driver to install and then check the functionality.

If it doesn't work so I would suggest you,

Let’s check if the devices using the COM ports are hidden and check if it helps to find the other ports as well.

Follow the steps:
a) Type cmd on the Start screen and right click on Command Prompt. Select Run as administrator.
b) Type “set devmgr_show_nonpresent_devices=1″ without the quotes. Hit Enter.
c) Type “start devmgmt.msc” without quotes and hit Enter.
d) Seelct “Show hidden devices” under View menu.

Now if you expand the section on COM ports, all the COM ports that have ever been created will be displayed, the non present ones being in grey. You can uninstall anything that you don’t want (right click on each device icon and select uninstall).

I hope this helps.



Let us know the status of the issue so that we can assist you better.



Thanks.