Windows 10: Communication with MIcrosoft Technical support

Discus and support Communication with MIcrosoft Technical support in Windows 10 Installation and Upgrade to solve the problem; I am awaiting a call from Tier Two technical support on a printer connectivity issue and have a case # but have not received promised call. This is the... Discussion in 'Windows 10 Installation and Upgrade' started by JohnParks1944, Jan 8, 2021.

  1. JOHNPARKS1944
    JohnParks1944 Win User

    Communication with MIcrosoft Technical support


    I am awaiting a call from Tier Two technical support on a printer connectivity issue and have a case # but have not received promised call. This is the second missed call and the first one was identified as not being recorded in the tier one technical support case report or passed on. On line chat support are not passing request for call back to customer service to day and my problem remains hung for over a week. I have Answer Desk support but no where to go. How do I make contact?


    Windows update connectivity issue

    :)
     
    JohnParks1944, Jan 8, 2021
    #1
  2. BRINK
    Brink Win User

    Product support forum changes on Microsoft Community

    Source: Product support forum changes on Microsoft Community - Microsoft Community


    *Arrow Windows 7 Help Forums

    *Arrow Windows 8 Help Forums

    *Arrow Windows 10 Help Forums
     
    Brink, Jan 8, 2021
    #2
  3. BRINK
    Brink Win User
    Product support forum changes on Microsoft Community


    Source: Product support forum changes on Microsoft Community - Microsoft Community


    *Arrow Windows 7 Help Forums

    *Arrow Windows 8 Help Forums

    *Arrow Windows 10 Help Forums
     
    Brink, Jan 8, 2021
    #3
  4. ARUN B J
    Arun B J Win User

    Communication with MIcrosoft Technical support

    calling level 2 support

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue

    I suggest you to follow the steps below and check if it helps.


    • Press windows key, and type Contact Support.

    • Select Services and apps.

    • Click on Windows.

    • Click on Technical Support.

    • There you will be able to contact the Technical support.


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Jan 8, 2021
    #4
Thema:

Communication with MIcrosoft Technical support

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