Windows 10: Compatibility problem with Paperport Version 14 in Windows 10

I recently loaded the program "Paperport 14" from Nuance. I had no problem loading it but when I tried to open the program it gave me an error dialog box saying I need to change the compatibility mode to function properly. I went to the properties area for the program and if I try to change the compatibility to an earlier version of Windows it does not accept it and the problem continues. I took a screenshot of the dialog box but it will not paste to this box. Please send me information to correct this error so that I may use the program. Thank you.

:)

 

Compatibility problem with Paperport Version 14 in Windows 10

Hello my name is Bradford and I'm an Independent Advisor for the Microsoft Community and I will try to resolve your problem with your Paperport 14 installation.

According to what I've seen on the internet the only compatible version of Paperport with Windows 10 is Paperport 14.5 with patch 1. Which means the Paperport version you're using might need to be updated.

Below is a link to a tutorial page where you find the link to download the updated Paperport 14.5 already patched and step by step instructions on installation, uninstalling, and troubleshooting. After noting the disclaimer please proceed to the site and follow
its instructions.

I apologize but the steps are too long and too complex to paste here.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product
advertised on the site before you decide to download and install it.

https://www.experts-exchange.com/articles/17490...

When you have a moment please keep updated as to your progress

 

Compatibility problem with Paperport Version 14 in Windows 10

Hi ,

Sorry to hear you're experiencing this issue!

You may need to Run the compatibility troubleshooter. But first, uninstall the program the follow these steps:

1- Right click or hold tap on the “Paperport 14” executable installation file.

2- Left click or tap on the “Troubleshoot Compatibility” feature.

3- After the process has finished, left click or tap on the “Troubleshoot program” feature.

4- Now in the next window that appears, check the box next to “The program worked in earlier versions of Windows but won’t install or run now”.

5- Left click or tap on the “Next” button to proceed.

6- In the next window you will need to select the previous version of Windows you know that the Paperport 14 app worked fine.

7- Left click or tap on the “Next” button again.

Now you will need to follow the instructions on the screen to finish the installation of the “Paperport 14” app.

8- After the installation has finished, choose the option “Yes, save these settings for this program”.

9- After the changes are saved, you will need to left click or tap on the “Close” button and try to run your Paperport 14 application.

 

Compatibility problem with Paperport Version 14 in Windows 10

Hi LawrenceWheatley

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

As per Nuance website, Paperport 14 is compatible with Windows 10.

Can right click on the icon of Paperport 14 and Run As Administrator?

Go through following Microsoft help - Make older programs compatible with this version of Windows -

https://support.microsoft.com/en-us/help/15078/...

Do let me know if you require any further help on this. Will be glad to help you.