Windows 10: compatible TPM Cannot be found even though its ON

MekKim · Aug 21, 2022

So I was trying to open Valorant like last month and got a message saying "This Build Of Vanguard Requires TPM version 2.0 and Secure Boot to be Enable" so I enabled it, but it still said the error, I know this isn't Valorant support but its a problem I have to tell. So I'm on windows 11 and you know how windows 11 requires TPM 2.0 right? and I'm on windows 11 which means i have TPM 2.0 installed on my motherboard but it doesn't make any sense how I'm running windows 11 without TPM 2.0 running or compatible I've watched probably more then 20 videos on how to fix this issue on how to enable TPM

:)

ReeeeallyThough · Aug 21, 2022

TPM update

Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.

Sasqui · Aug 21, 2022

Need help on whether to clear TPM on not

Hi there! I'm here because I accidentally downloaded a malware and was suggested to reboot the laptop to get rid of it. I still do want to use the laptop afterwards and I've moved my documents and images onto a seperate device. The programmes i have installed, sadly no. So currently facing the same circumstances and so if the TPM is cleared, does this mean like the activation keys to softwares like MacAfee be cleared? Or like wifi passwords etc. Sorry I'm quite blur hahahahah.
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It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

Clear all the keys from the TPM
With Windows 10, in most cases, we recommend that you avoid configuring the TPM through TPM.msc. The one exception is that you can use TPM.msc to clear the TPM, for example, as a troubleshooting step, or as a final preparation before a clean installation of a new operating system. Preparing for a clean installation in this way helps ensure that the new operating system can fully deploy any TPM-based functionality that it includes, for example, attestation. However, even if the TPM is not cleared before a new operating system is installed, most TPM functionality will probably work correctly.

Clearing the TPM resets it to an unowned state. After you clear the TPM, the Windows 10 operating system will automatically re-initialize it and take ownership again.
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R-T-B · Aug 21, 2022

Need help on whether to clear TPM on not

Sounds like it was using the tpm to encrypt the main drive. Certainly not the norm. Also, the fact that you could not log in suggests the computer may be illegally repackaged or stolen.

Where did you buy this?

Windows 10: compatible TPM Cannot be found even though its ON

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