Windows 10: Complex problem regarding upgrade to Windows 10 Pro

Discus and support Complex problem regarding upgrade to Windows 10 Pro in Windows 10 Installation and Upgrade to solve the problem; In brief: I bought Windows 10 Pro as Upgrade from original version, but had problems. On Sept. 3 I contacted support and through chat a representative... Discussion in 'Windows 10 Installation and Upgrade' started by Boob Fleming, Sep 9, 2019.

  1. Complex problem regarding upgrade to Windows 10 Pro


    In brief: I bought Windows 10 Pro as Upgrade from original version, but had problems. On Sept. 3 I contacted support and through chat a representative took control of my computer and apparently was uploading the update when we our communication was disrupted. I tried to use the update but got this message:

    Windows 10 Enterprise

    Product ID 00328-90000-00000-AAOEM

    Product Key XXXXX-XXXXX-XXXXX-XXXXX-8HV2C

    We can't activate Windows on this device right now. You can try activating again later or go to the Store to buy genuine Windows.

    Error code: 0x004F025


    I lost hours of time on that issue and had to focus on other things until today. I tried again to activate and got the same message.


    I could not figure out how to reach Microsoft's Chat again. Wasted another half hour on that. So here I am.


    The one thing of note is that I purchased Windows 10 Pro, but the first line of the error message says "Windows 10 Enterprise" so maybe the rep downloaded the wrong version onto my computer and that could explain the Product key issue.


    Another thing: Literature on Activation says the Product key should come with the order confirmation, but there is none on the confirmation I received.


    Help!

    :)
     
    Boob Fleming, Sep 9, 2019
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Sep 9, 2019
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Sep 9, 2019
    #3
  4. Complex problem regarding upgrade to Windows 10 Pro

    Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Sep 9, 2019
    #4
Thema:

Complex problem regarding upgrade to Windows 10 Pro

Loading...
  1. Complex problem regarding upgrade to Windows 10 Pro - Similar Threads - Complex problem regarding

  2. Complex ethernet and wifi problems

    in Windows 10 Ask Insider
    Complex ethernet and wifi problems: Hello, For no reason all of sudden, my ethernet connection isn't showing even not in network connections, neither in devices. Also my wifi keeps disconnecting. I tried reinstalling drivers, settings reset, restarts What I know that the problem is in pc sw/hw issue, bc i...
  3. Upgrading Windows 7 Pro to Windows 10 pro problems

    in Windows 10 Installation and Upgrade
    Upgrading Windows 7 Pro to Windows 10 pro problems: Hello, I have Windows 10 Pro on a USB drive. It has failed to install 3 times. I uninstalled unnecessary apps and disabled all anti virus software disconnected wireless internet and booted from USB drive after all updates were current. Sits at loading files for 4 hours...
  4. Can't disable pin complexity on windows 10 pro.

    in Windows 10 Ask Insider
    Can't disable pin complexity on windows 10 pro.: Have used a 4 digit pin for this PC for its entire life. This morning prompted to use a new 6 digit pin instead, spent all day trying to get around it. Password age has been and is unlimited, user account was already configured in GUI to not let password expire. All group...
  5. windows 10 pro upgrade problem

    in Windows 10 Updates and Activation
    windows 10 pro upgrade problem: I upgraded from windows 10 home edition to pro edition thru windows store. pc developed issues and now it has loaded win 10 home edition again and to upgrade to win 10 pro it asks for money again. I already paid and upgraded...
  6. Problems with upgrading to Windows 10 Pro

    in Windows 10 Installation and Upgrade
    Problems with upgrading to Windows 10 Pro: TL;DR The activation key I received doesn't work. Error code 0xc004f050 Context is as follows. I switched out my motherboard a while ago, which required me to get a new product key. I had previously been using Windows 10 Home, but I figured I'd upgrade to Windows 10 Pro...
  7. Problems regarding Windows 10

    in Windows 10 BSOD Crashes and Debugging
    Problems regarding Windows 10: Recently, I have been facing some problems regarding the size of windows apps and other components. The screen is looking like this:[IMG] https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/problems-regarding-windows-10/5c8d4dd4-f5fe-4406-8ba0-5c275c63d0d8
  8. Disable Windows 10 Pro PIN complexity rules

    in User Accounts and Family Safety
    Disable Windows 10 Pro PIN complexity rules: I've searched everywhere, and I can't find an answer to this. When I try to add a PIN, which is on a TEST laptop that I intend to use only for Insider builds, it complains that I have to "Provide a PIN that meets the complexity requirements. Your PIN can't be a common...
  9. Windows 10 Pro Upgrade problem resolved.

    in Windows 10 Updates and Activation
    Windows 10 Pro Upgrade problem resolved.: Hi, I'm new to this site but have had good experiences with Windows Eight Forums and I expect it will continue in Windows 10. I post this in the hope it may help others who have the same problem. Allowing the auto-update was getting me nowhere and appeared to be stuck....
  10. Complex Setup Upgrade Guide

    in Windows 10 Installation and Upgrade
    Complex Setup Upgrade Guide: Hello, TL;DR version at the bottom I've been trying to update my Vaio Netbook from Windows 7 to 10, unfortunately with no luck up until now. I will explain in a few steps and hopefully someone else will find this useful as well: First of all my setup. A bit complex,...

Users found this page by searching for:

  1. PROBLEMS REGARDING UPGRADING TO WINDOWS 10