Windows 10: Computer automatically restarts.

Discus and support Computer automatically restarts. in Windows 10 Support to solve the problem; Hi All. I would very much appreciate some help on this one. I am having an intermittent issue where my computer restarts while I am in the middle of... Discussion in 'Windows 10 Support' started by davpet27, May 11, 2020.

  1. davpet27 Win User

    Computer automatically restarts.

    Hi All.

    I would very much appreciate some help on this one. I am having an intermittent issue where my computer restarts while I am in the middle of something. I would appreciate some help in knowing on how to problem solve this issue and where can I begin to look. Many thanks. Dave

    The error in the event viewer is the following.

    Kernel-Power Event ID 41
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Further detail on this event is below.

    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

    EventID 41

    Version 6

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000400000000002

    - TimeCreated
    [ SystemTime] 2020-05-11T08:39:45.518216300Z

    EventRecordID 60212


    - Execution
    [ ProcessID] 4
    [ ThreadID] 8

    Channel System


    - Security
    [ UserID] S-1-5-18

    - EventData
    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI false
    CheckpointStatus 0

    davpet27, May 11, 2020

  2. Automatic Restart

    We appreciate your response. We suggest that you turn on the automatic restart using command prompt. However, you need to access the
    Startup settings. On some Windows 10 computer, pressing
    once a computer boots up will bring the System Recovery menu. We suggest that you check if it's the same on your computer. Here are the steps on how to do so:

    • Turn on your computer, then press F11 simultaneously.
    • If a blue screen with Choose an option shows up, click on
    • Look for Advanced options, then click on Command Prompt.
    • On the command prompt, type this in "wmic RecoverOS set AutoReboot = True".
    • Once done, click the "X" at the top right of the screen.

    Restart your computer and see if the issue persists.

    We would appreciate it if you'd provide a screenshot of the command prompt.

    We're looking forward to your feedback.
    Carlos Tin, May 11, 2020
  3. Arrakis9 Win User
    Random restarts

    when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.
    Arrakis9, May 11, 2020
  4. Computer automatically restarts.

    Windows 10 - Automatic Update doesn't automatically restart the computer at requested time

    Hi Josh,

    Thank you for posting your concern here in Microsoft Community.
    From the description of the issue, I understand that you are facing issues with automatic reboot in Windows 10.

    Before proceeding, please check if the same issue occur when logged in through a different user account.


    Please perform the below steps and see if it helps to resolve the issue.

    Method 1:

    This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
    the below given steps:

    • Press Windows key + X, select
      Command prompt (Admin) to bring up elevated Command prompt.
    • In Command prompt type sfc/scannow and press enter.
    • Restart the computer.
    Method 2:

    If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
    • In command prompt, type the following commands and press Enter after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    • Close the command prompt and restart the PC and check if it works.
    Hope this information helps. Please post us if you need any further assistance with Windows.

    Thank you.
    Sagnik_Chakraborty, May 11, 2020

Computer automatically restarts.

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