Windows 10: Computer Black Screens randomly but sound continues.

Discus and support Computer Black Screens randomly but sound continues. in Windows 10 BSOD Crashes and Debugging to solve the problem; Description A problem with your hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent Code: 193... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by TC_Richard, Nov 20, 2019.

  1. Computer Black Screens randomly but sound continues.


    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 193
    Parameter 1: 80f
    Parameter 2: ffffffffc0000017
    Parameter 3: 0
    Parameter 4: 0
    OS version: 10_0_18363
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18363.2.0.0.768.101
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: LKD_0x193_DxgkrnlLiveDump:80F_Status_0xC0000017__dxgkrnl!DxgCreateLiveDumpWithWdLogs
    Server information: 819af3c8-795e-442b-818b-ef8dacb8f85b



    This started recently after I tried to run the sims 4 once the new update came out now it just happens randomly.

    :)
     
    TC_Richard, Nov 20, 2019
    #1

  2. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Nov 20, 2019
    #2
  3. Computer randomly has black screen and restarts

    So my computer randomly just switches to a black screen, and the audio is much like that of a BSOD. Once I get back into windows it gives me a debug screen and it simply tells me it was a BSOD. People have been telling me it is a power supply issue, and I just wanted to get a few more oppinions before I spend a fair amount of money on something I really don't need.
     
    Sir B. Fannybottom, Nov 20, 2019
    #3
  4. Computer Black Screens randomly but sound continues.

    Computer Randomly Black Screening

    Hi William,



    Based on the information you’ve provided, there is a possibility of a hardware issue. To check further on the cause, please provide the following information:



    • Which game/s usually triggers the issue?
    • Have you made any recent changes prior to the issue?


    For starters, we suggest checking this support article: Troubleshoot black screen or blank screen errors.
    The said troubleshooter contains a walkthrough in order for us to verify if the issue is within the hardware or the operating system.



    Don’t hesitate to reach out if you have any updates.
     
    Arthur Rui, Nov 20, 2019
    #4
Thema:

Computer Black Screens randomly but sound continues.

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