Windows 10: Computer blue screen/ crash

Discus and support Computer blue screen/ crash in Windows 10 Gaming to solve the problem; I'm having a problem with my laptop I just bought about 2 weeks ago that I find very strange. Originally for the first week it worked great and... Discussion in 'Windows 10 Gaming' started by Sprykid, Jan 7, 2020.

  1. Sprykid Win User

    Computer blue screen/ crash

    I'm having a problem with my laptop I just bought about 2 weeks ago that I find very strange. Originally for the first week it worked great and everything ran perfectly as it should. Then I downloaded the origin installer and downloaded Apex legends to play with a few friends. But every time I would play the game it would crash about half way through or after the first few minutes about 5-8. Originally it only effected Apex, but then the next day I went to play Call of Duty Modern Warfare and then that started crashing, but again all of my other games worked fine, those include Dead by Daylight, Warframe, Terraria and a few others. So I tried deleting and reinstalling both games and that didn't work after trying it twice, then I went as far as even doing a full fresh install of windows 10. Now it has progressed and Warframe no longer works and every time I try to play any of those games listed that previously crashed for more then about 10- 20 minutes the computer fully crashes and has to reboot showing a system error Unexpected Store Exception. I'm currently running Windows 10 with the 1909 update and have a laptop with 32 gb of RAM a 2080 Max-Q and a i7-9750H so hardware not being able to handle the games or system is not the problem.

    Any help is appreciated, Thanks!!

    Sprykid, Jan 7, 2020

  2. Blue Screens & Computer Crashes

    I keep getting Blue Screens that crash my computer. Many different "codes" come up to tell support techs. Many trusted techs tried by remote access to my computer. None succeded(sp?). I came to the Community and found several suggestions and a tech came
    on to chat and was authorized to gain remote access. Afterwards, I had no blue screen crashes for a day & just now had another blue screen.

    Can someone help?
    VirginiaDyer, Jan 7, 2020
  3. Law-II Win User
    Crash/blue screen


    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.


    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.


    Law-II, Jan 7, 2020
  4. iuppiter Win User

    Computer blue screen/ crash

    Blue Screen of Death (Crash) When Playing Games

    Nothing for step 10.

    Step 11 -
    Computer blue screen/ crash [​IMG]
    iuppiter, Jan 7, 2020

Computer blue screen/ crash

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