Windows 10: computer blue screen

Discus and support computer blue screen in Windows 10 Drivers and Hardware to solve the problem; Computer: Acer aspire a315-55g System: Windows 10 Pro System type: 64bit Processor: Intelr coretm i5-10210u cpu @ 1.60ghz Memory: 8.00GB When i play... Discussion in 'Windows 10 Drivers and Hardware' started by alexkon2, Mar 15, 2020.

  1. alexkon2 Win User

    computer blue screen


    Computer: Acer aspire a315-55g
    System: Windows 10 Pro
    System type: 64bit
    Processor: Intelr coretm i5-10210u cpu @ 1.60ghz

    Memory: 8.00GB


    When i play minecraft and switch to a differend window with ALT+TAB and i switch back to minecraft i get a blue screen and it says stop code: PAGE_FAULT_IN_NONPAGED_AREA, what failed: igdkmd64.sys, please help because i bought this computer a monthy ago, i sended to service for repair but it didnt get fixed.

    :)
     
    alexkon2, Mar 15, 2020
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 15, 2020
    #2
  3. Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Mar 15, 2020
    #3
  4. computer blue screen

    Error. Blue Screen

    Hi,

    In addition to the above mentioned solutions by Community members, I would like to add the following:

    Before we proceed I would like you to answer the following question:


    • What is the make and model of your computer?

    • Did you make any changes prior to the issue?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Mar 15, 2020
    #4
Thema:

computer blue screen

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