Windows 10: Computer Blue Screened. Dump files show issues with SYSTEM_SERVICE_EXCEPTION 3b and...

My computer blue screened today and provided dump file and mini dump file. Details of the dump file are below. Does anyone know what is causing this issue?




Microsoft R Windows Debugger Version 10.0.19041.1 AMD64

Copyright c Microsoft Corporation. All rights reserved.





Loading Dump File [C:\Users\Braden\Desktop\MEMORY.DMP]

Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.



Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 19041 MP 8 procs Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Built by: 19041.1.amd64fre.vb_release.191206-1406

Machine Name:

Kernel base = 0xfffff803`80000000 PsLoadedModuleList = 0xfffff803`80c2a310

Debug session time: Fri Oct 9 14:41:55.433 2020 UTC - 7:00

System Uptime: 0 days 0:05:50.056

Loading Kernel Symbols

...............................................................

..Page 40c03f not present in the dump file. Type ".hh dbgerr004" for details

..............................................................

................................................

Loading User Symbols

PEB is paged out Peb.Ldr = 00000034`fe6f2018. Type ".hh dbgerr001" for details

Loading unloaded module list

........

For analysis of this file, run !analyze -v

2: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



SYSTEM_SERVICE_EXCEPTION 3b

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000005, Exception code that caused the bugcheck

Arg2: fffff8038036490a, Address of the instruction which caused the bugcheck

Arg3: ffffd90016746920, Address of the context record for the exception that caused the bugcheck

Arg4: 0000000000000000, zero.



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Analysis.CPU.Sec

Value: 2



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on DESKTOP-1EV26VG



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.Sec

Value: 4



Key : Analysis.Memory.CommitPeak.Mb

Value: 69



Key : Analysis.System

Value: CreateObject





BUGCHECK_CODE: 3b



BUGCHECK_P1: c0000005



BUGCHECK_P2: fffff8038036490a



BUGCHECK_P3: ffffd90016746920



BUGCHECK_P4: 0



CONTEXT: ffffd90016746920 -- .cxr 0xffffd90016746920

rax=0be7d786ba2cda0d rbx=ffff9b0d68c8a700 rcx=0000000000000000

rdx=ffff9b0d68c8a080 rsi=0000068982421000 rdi=0000000000000000

rip=fffff8038036490a rsp=ffffe9089ecb6d50 rbp=ffffe9089ecb6e50

r8=ffffe9089ecb6fb0 r9=000000000000005b r10=0000000000000002

r11=0000000000000000 r12=0000000000000000 r13=ffff9b0d6cce8530

r14=0000000000000000 r15=1000000000000004

iopl=0 nv up ei pl nz na pe nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202

nt!MiSharePages+0x3ba:

fffff803`8036490a 418b5728 mov edx,dword ptr [r15+28h] ds:002b:10000000`0000002c=????????

Resetting default scope



BLACKBOXBSD: 1 !blackboxbsd





BLACKBOXNTFS: 1 !blackboxntfs





BLACKBOXPNP: 1 !blackboxpnp





BLACKBOXWINLOGON: 1



PROCESS_NAME: chrome.exe



BAD_STACK_POINTER: ffffd90016746018



STACK_TEXT:

ffffe908`9ecb6d50 fffff803`8070b514 : 00000000`00000000 ffffe908`9ecb7229 00000000`00000001 ffff9b0d`6c2cadb0 : nt!MiSharePages+0x3ba

ffffe908`9ecb7170 fffff803`8070bb87 : 00000000`00000000 ffffd300`0cbcffd0 00002000`00000080 00000000`00000001 : nt!MiProcessCrcList+0x604

ffffe908`9ecb7290 fffff803`8070ac50 : 00000000`00000000 00000000`00000000 ffffe908`9ecb74c0 00000000`00000000 : nt!MiCombineAllPhysicalMemory+0x4e7

ffffe908`9ecb73c0 fffff803`8070aa2e : 00000000`0000000d 0000005a`5437fb10 00000000`00000000 00000000`00000002 : nt!MiCombineIdenticalPages+0x214

ffffe908`9ecb7630 fffff803`80687422 : 00000000`00000000 00000000`00000000 ffffd900`169e3180 00000000`00000001 : nt!MmCombineIdenticalPages+0x42

ffffe908`9ecb7670 fffff803`804058b5 : ffff9b0d`69750000 00000000`00000000 ffffe908`9ecb7a80 00000000`00000000 : nt!NtSetSystemInformation+0x13d2

ffffe908`9ecb7a00 00007ff8`746af2f4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25

0000005a`5437fa98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`746af2f4





SYMBOL_NAME: nt!MiSharePages+3ba



MODULE_NAME: nt



STACK_COMMAND: .cxr 0xffffd90016746920 ; kb



IMAGE_NAME: memory_corruption



BUCKET_ID_FUNC_OFFSET: 3ba



FAILURE_BUCKET_ID: 0x3B_c0000005_STACKPTR_ERROR_nt!MiSharePages



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {52a40c43-aa51-cdec-e0b8-fc97e6edf5f9}



Followup: MachineOwner

:)

 

Help: Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION (Netio.sys)

Dear Mr.Jefferson,

your reference as below:

• Have you made any changes on your computer prior to this issue? -> No. i have not made any change on my PC prior this issue.

• Aside from getting the dump file, did you perform any troubleshooting steps? -> i tried update all driver to news version, check all hardware , uninstall some hardware and software unnecessary. tried clean register with CCleaner software.
  But all my PC still happen Blue screen errors sometime

"we suggest following the methods in this article to troubleshoot blue screen
errors." -> I will try again with clean boot.

After i tried all methods as you suggest, the blue screen errors happen when i use Microsoft Edge.

Dump File 090317-22906-01.dmp

Crash Time 03/09/2017 3:17:37 CH

Bug Check String SYSTEM_SERVICE_EXCEPTION

Bug Check Code 0x0000003b

Parameter 1 00000000`c0000005

Parameter 2 fffff808`00af0918

Parameter 3 ffffb581`65bc4ff0

Parameter 4 00000000`00000000

Caused By Driver NETIO.SYS

Caused By Address NETIO.SYS+10918

File Description Network I/O Subsystem

Product Name Microsoft® Windows® Operating System

Crash Address ntoskrnl.exe+16c560Could you please support to me this problem ?

Thank you.

 

blue screen (uploaded dump file)

I've been randomly waking up and getting a blue screen i've uploaded the dump file if anyone is able to debug it and let me know what it is saying

 

Help: Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION (Netio.sys)

Dear Mr.Jefferson,

your reference as below:

• Have you made any changes on your computer prior to this issue? -> No. i have not made any change on my PC prior this issue.

• Aside from getting the dump file, did you perform any troubleshooting steps? -> i tried update all driver to news version, check all hardware , uninstall some hardware and software unnecessary. tried clean register with CCleaner software.
  But all my PC still happen Blue screen errors sometime

"we suggest following the methods in this article to
troubleshoot blue screen errors." -> I will try again with clean boot