Windows 10: Computer consistently blue screens when downloading things

Discus and support Computer consistently blue screens when downloading things in Windows 10 Ask Insider to solve the problem; Hi, I recently built a computer using a Ryzen 3400G. I installed Windows 10 on it Upon starting it up, it gave a BSOD of IRQL not less or equal. After... Discussion in 'Windows 10 Ask Insider' started by /u/Hekera, Jan 18, 2020.

  1. /U/HEKERA
    /u/Hekera Win User

    Computer consistently blue screens when downloading things


    Hi, I recently built a computer using a Ryzen 3400G. I installed Windows 10 on it Upon starting it up, it gave a BSOD of IRQL not less or equal. After that, I was able to boot it up, but the system would consistently freeze then show a DPC watchdog violation BSOD a few minutes after startup. It seems to have occurred more often when I was downloading things (in this case programs), and sometimes the system would get disconnected from the WiFi a few moments before it froze. As I am typing, I am not currently downloading anything and the system has been running fine for 20 minutes. A few minutes ago I got a driver IRQL not less or equal BSOD which said that "Netwtw04.sys" failed. How can I get my computer to stop crashing? It seems like a network driver issue, but I'm not sure. I already tried updating some drivers, but Windows says most of them are already the latest version. I got the Windows crash dump files, which I can send to those who may find them helpful.

    Thanks in advance!

    submitted by /u/Hekera
    [link] [comments]

    :)
     
    /u/Hekera, Jan 18, 2020
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jan 18, 2020
    #2
  3. MELCHIZEDEK QUI
    Melchizedek Qui Win User
    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 18, 2020
    #3
  4. CAINEGETUTUA
    cainegetutua Win User

    Computer consistently blue screens when downloading things

    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, Jan 18, 2020
    #4
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Computer consistently blue screens when downloading things

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