Windows 10: computer continuously shutting down unexpectedly.

Recently, following a forced update that happened while i was sleeping, my computer has been shutting down unexpectedly. There's no blue screen, it just blanks out and restarts itself back up. I tried using system restore to go back to before the update was installed, but the problem is still occurring.

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My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

 

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

OK, first complete your system specs, as it will help us diagnose your problem. Second, can you be a bit more descriptive about the "shut off"? Does it go through the windows shut down procedure, or does the power just shut off completely?

 

Computer Shuts Down

Hi Austin,

If your computer shuts down unexpectedly when the battery is at 50%, it is possible that the battery is defective or that the drivers of the battery is incompatible with Windows 10 version 1709. For us to isolate the issue about shutting down when the battery
is at 50%, kindly respond to the questions below:

• Is your computer new? Or, is it an old computer upgraded to Windows 10?
• What is the make and model of your computer?
• Have you checked if the driver for your battery is updated? If not, kindly do so.
• What troubleshooting steps have you done? This is for us to know and to avoid any duplication of efforts on your end.

We look forward to your response.