Windows 10: Computer Crash Related to ntdll.sys

System Information local


Computer name: DESKTOP-H2UO6H5
Windows version: Windows 10, 10.0, version 1903, build: 18362
Windows dir: C:\Windows
Hardware: HP Pavilion Laptop 15-cs1xxx, HP, 84C1
CPU: GenuineIntel IntelR CoreTM i7-8565U CPU @ 1.80GHz 8664, level: 6
8 logical processors, active mask: 255
RAM: 8471760896 bytes 7.9GB



Crash Dump Analysis
Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Thu 05-11-2020 10:25:57 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntdll.sys ntdll!NtTerminateProcess+0x14
Bugcheck code: 0xEF 0xFFFFB88FB75760C0, 0x0, 0x0, 0x0
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED



On Wed 23-09-2020 02:40:24 your computer crashed or a problem was reported
crash dump file: C:\Windows\LiveKernelReports\PoW32kWatchdog-20200923-0240.dmp
This was probably caused by the following module: ntkrnlmp.exe nt!IoUnregisterShutdownNotification+0xBEE
Bugcheck code: 0x1A1 0xFFFFE10D59FC8040, 0x0, 0x0, 0x0
Error: CUSTOM_ERROR

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



The following dump files were found but could not be read. These files may be corrupted:
C:\Windows\minidump\110520-75875-01.dmp



MiniDump file zipped also attached for reference:

https://drive.google.com/file/d/1xVKGzAS6l0zQ2pMO4VaefWL0B0ePS_-8/view?usp=sharing



:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Explorer.exe crashes whenever I try to open a network computer

I have a Windows 10 computer that is experiencing some unusual problems accessing networked computers and devices.

If I go to "This PC" (My Computer) and expand the "Network" section in the left-hand navigation bar, I can see all of the computers on our network. However, if I double click on the icon for one of those networked computers, explorer.exe will crash, I temporarily lose the start bar and then moments later explorer.exe restarts.

I captured a dump of the crash and this is the stack:

It would appear that Windows_UI_Xaml is causing the crash somehow, but unfortunately that DLL seems to be a pretty central part of Windows 10. Googling for issues with the DLL and crashes related to networked computers has turned up nothing.

For what it's worth, this computer also cannot find any of the shared networked printers on my network and I've been unable to get it to join the "Homegroup" to share devices. I do not have these problems for other computers on the network.

Any ideas on the root cause of the crashing? Any suggestions for additional troubleshooting steps?

 

NTDLL error persistent

Hi Antoniyap,

Thank you for posting here in the Community forum. We would like to inquire if the NTDLL error issue that you posted here has already been resolved. If not, kindly post here the troubleshooting steps that you have taken in order to avoid repetition.

We look forward to your next post.

Regards.