Windows 10: Computer crash - Will not start

Discus and support Computer crash - Will not start in Windows 10 Support to solve the problem; Windows 10 - Version10.0.19042 Build 19042 About two weeks ago, on my HP Desktop computer, I noticed a couple of strange reactions to one of my apps,... Discussion in 'Windows 10 Support' started by MrWho, Feb 16, 2021.

  1. MrWho Win User

    Computer crash - Will not start

    Windows 10 - Version10.0.19042 Build 19042
    About two weeks ago, on my HP Desktop computer, I noticed a couple of strange reactions to one of my apps, LibreOffice. When I tried to access anything, writer, calc, etc., a message would pop up stating that the computer had crashed. If I responded by pressing almost any keyboard key, the desired program would open. As the days went on, the computer slowed to a crawl, took several minutes to start, and just did not react normally.
    I tried to restore it to an earlier date, but that failed. There were no restore points.
    Eventually, I gave up and decided to do a complete computer reset. It had been some time since I did this so I thought it would be good for the computer anyway.
    Everything appeared to be going along nicely up till near the end. A message popped up stating the reset had failed and I should try again. Each time I started the computer the same message would pop up and that is the state the computer is in at this time.
    When I start the computer, it appears to start normally but then up pops that #&^% message.
    I can access BIAS and it looks to be quite normal.
    I have not a clue as to what happened, why it happened, or even exactly when it happened. I know where it happened but that doesn't help at all. The computer is dead as a doorknob.
    I would like to get things back in order but do not know how to proceed. Is there some way to do this? I am on the verge of calling in a computer tech but thought I would ask here first.
    Thanks for reading.

    Windows 10 - Home
    HP 24-b270nj
    Processor Intel(R) Core(TM) i7-7700T CPU @ 2.90GHz, 2901 Mhz, 4 Core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM) 12.0 GB
    2 TB hard dsik
    ssd SanDisk SD8SMAT-128G-1006

    MrWho, Feb 16, 2021
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl >
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
    peach1971, Feb 16, 2021
  3. Ramon Imp Win User
    my computer crashed


    Usually, system crash are caused by system file corruption, a driver issue, or a hardware failure. For us to effectively assist you with your concern, we would like to know the following:

    • Did you make any changes on your computer prior to the issue?
    • Are there any error messages associated with the crash?

    Please check if you can start your computer in safe mode. To do so, follow the instructions found


    If you're able to successfully boot into safe mode, we suggest that you perform a reset by following the steps under the
    Reset your PC section of this
    . This procedure has an option that allows you to keep your files before reinstalling Windows.

    Keep us posted and we'll be willing to assist you further.
    Ramon Imp, Feb 16, 2021
  4. Computer crash - Will not start

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
    Easy Rhino, Feb 16, 2021

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