Windows 10: Computer crashed and I dont know how to fix it

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a 0x000000000003ffc6, 0x00000000000000ff, 0x0000000000000084, 0xfffff80572a70052. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 3498485b-7614-4357-928a-4bed5ba56c7c.

I found this on my reliability chart, this when the crash happened, what does this mean and how can I fix it?

:)

 

GPU-Z 0.8.7 crash on launch

W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
If another version works, it would be one set of steps.
If several other versions also fail/crash, then it would be another.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

computer crash

Hi Mark,

Thank you for posting your query on Microsoft Community.

We would like to know the following information to assist you better.

1. Did you make any changes to the pc prior to this issue?

I would also suggest you to follow the below steps to fix the issue.

Step 1: Once you are on the desktop run
System File Check (SFC), and then check if this fixes the issue.

Follow the steps:

SFC scan:

• Press Windows logo + X
• Select command prompt admin
• Type ‘sfc /scannow’ (without quotes) and press enter.
• Restart your computer.

Refer link:
https://support.microsoft.com/en-us/kb/929833.

I suggest you to disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and restart the pc to check if you are able to get to the desktop screen.

I would also suggest you to install any pending updates on the pc to check if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

These crashes were related to memory corruption (Probably caused by a driver).

Step 2: I would suggest you to run these tests to verify your memory and find which driver is causing the problem.

1. Since it is more likely to be a driver issue please run verifier first.

You can refer to the Wi-Ki article for diver verifier.

Driver Verifier-- tracking down a mis-behaving driver.



2. If verifier does not find the issue we can move on to the memory test.

You can refer to the Wi-Ki article for Memtest.

Memory problems.

Hope this information is helpful, if not let us know with the updated status and we will be happy to assist you further.