Windows 10: computer crashed and now webcam light is always on?

I am working from home which is especially worrisome. I have a lenovo IdeaPad that i just bought a couple months ago. I turned my computer on, went to my company email page on Chrome and was looking at an email. My computer crashed out of no where, blue screen with a sad face and some message but it was all jumbled and broken, couldn't make any of it out. Computer restarted and its been fine except now my webcam light is on. It turned on as soon as it rebooted.


I'm a little paranoid, I ran a microsoft security check that someone mentioned in another thread and it showed no malware in any of my files. I turned off the settings to allow Cortana to listen and turned off app permissions for both camera and microphone. Has anyone else had this happen? Am I being a little crazy thinking someone is spying on me? Not sure what else to do besides factory reset.

:)

 

webcam

Hi Wendy,

This is a common concern when the camera is not plugged in properly. To further isolate the root cause, provide information on the following:

• Tell us more on what's happening when you try the camera. (black screen, no lights, no power, etc)
  
• Is this happening on Skype only and not on other apps?
• Tell us any troubleshooting steps you've done for us to avoid repeating it.

For now, we suggest following Skype's support article regarding this type of concerns.

We'll wait for your response.

All the best.

 

Webcam Problems?


Step One - go back to your computer mfgr's support site, register, and download the latest drivers and chipset software. When I visited Dell I found 9 as of yet uninstalled updates for my two yr old laptop!

Visit Adobe and check which version of Flash Player you're running, and D/L the latest version.

You should be good to go. Your webcam's controlled by your web browser but also authorized and either blocked or allowed by the identity software of sites you visit. Here's Coursera's instructions for fixing identity verification problems:

If you're having trouble with your webcam:

1. Check that your webcam is enabled and connected to your computer. Try a third-party tool like testwebcam.com -&nbspThis website is for sale! -&nbsptestwebcam Resources and Information..
2. Make sure you have the latest version of Adobe Flash Player.
3. Check that you have the latest version of your browser or try using a different browser.
4. If you’re using an external webcam, verify that you've installed your webcam's most recent driver software from the manufacturer.
5. Try refreshing the page.
6. Try switching to HTML5 webcam access by clicking the Switch to HTML5 link in the lower right hand corner of the webcam window.

If you see a dialogue box entitled Adobe Flash Player Settings:

1. Click Close
2. Click Allow

If the webcam area is blank:

1. Right click on webcam area
2. Select Settings
3. In the Settings menu, click the webcam icon and change the camera option to match the webcam you are using

Note to Google Chrome users: If the webcam area on the page is blank, and you can't access the Flash settings menu, click the small camera icon to the right of your browser bar and select "Always allow Coursera - Free Online Courses From Top Universities to access your camera and microphone."
To allow Flash access manually (in Google Chrome):

1. Type chrome://plugins into your browser bar
2. Find the Adobe Flash Player plugin
3. Check Always allowed
4. Quit Chrome and restart

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.