Windows 10: Computer crashed and wont restart

Discus and support Computer crashed and wont restart in Windows 10 BSOD Crashes and Debugging to solve the problem; Do you have access to another pc? You might be able to fix boot problems with a WinPE (Windows Pre Environment) Fix Boot Problems Please try... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by gerstley, Feb 7, 2016.

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  1. AXE0
    axe0 New Member

    Computer crashed and wont restart

    axe0, Feb 8, 2016
    #16
  2. GERSTLEY
    gerstley Win User

    Not sure how to do this. If I create rescue media on another pc, won't it contain drivers for the other pc and not the one I am trying to fix?
     
    gerstley, Feb 8, 2016
    #17
  3. AXE0
    axe0 New Member
    Only if you choose to take the drivers too, I believe you can choose if you want to have them too, I can when I create a WinPE
     
    axe0, Feb 8, 2016
    #18
  4. GERSTLEY
    gerstley Win User

    Computer crashed and wont restart

    I ran the Macrium Reflect to fix boot problems. It ran and repaired the BCD (the 3 other repair options weren't available). After running I rebooted and I get through the Windows sign-in page but then it sits on the welcome page for a couple minutes and displays a message that windows ran into a problem and has to restart. After restarting, it repeats the same process in a loop.
     
    gerstley, Feb 8, 2016
    #19
  5. AXE0
    axe0 New Member
    Was there more displayed on the screen when you read 'Windows ran into a problem'?
     
    axe0, Feb 9, 2016
    #20
  6. GERSTLEY
    gerstley Win User
    No error code or anything. Only to close any open programs and it would restart in one minute. It keeps looping and now I notice it isn't giving any message before restarting.
     
    gerstley, Feb 9, 2016
    #21
  7. AXE0
    axe0 New Member
    Do you have anything connected when booting?
     
    axe0, Feb 9, 2016
    #22
  8. GERSTLEY
    gerstley Win User

    Computer crashed and wont restart

    Just a wireless keyboard and mouse.
     
    gerstley, Feb 9, 2016
    #23
  9. AXE0
    axe0 New Member
    Try to boot with the keyboard and mouse disconnected.
     
    axe0, Feb 9, 2016
    #24
  10. GERSTLEY
    gerstley Win User
    I unplugged the wireless receiver and restarted. Same result. The welcome screen was up for about 3 minutes and then a message box shows saying windows ran into a problem and needs to restart.
     
    gerstley, Feb 9, 2016
    #25
  11. AXE0
    axe0 New Member
    Did you already performed SeaTools DOS?
     
    axe0, Feb 9, 2016
    #26
  12. AXE0
    axe0 New Member
    Please try it, it gives an indication of the status of the hard drive.
     
    axe0, Feb 9, 2016
    #27
  13. GERSTLEY
    gerstley Win User

    Computer crashed and wont restart

    So I should run Seatools for DOS, not for windows?
     
    gerstley, Feb 9, 2016
    #28
  14. AXE0
    axe0 New Member
    axe0, Feb 9, 2016
    #29
  15. GERSTLEY
    gerstley Win User
    When I boot with the Seatool DOS CD The drive runs and the Lenovo screen comes up but after 5 minutes the computer restarts and the process repeats. Without the CD in the drive, I still get windows starting to run and then a restart. The hard drive I have is only a couple weeks old. I still have the old one and it works. Should I replace it and see if that works?
     
    gerstley, Feb 9, 2016
    #30
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