Windows 10: Computer crashed when updating - hard drive has been replaced

Dear Microsoft


My computer crashed while it did an automatic update and I had to get the hard drive changed. I now have lost Microsoft word, excel, powerpoint and access on the system.


Do I now need to purchase these again? or is there a way I can download them again on the system?


Please advise.


Thank you.

:)

 

Windows 10, Occasional Error, No Hard Drive, after Hard Drive Replacement

Hi,

System corruption can cause issues detecting your computer's hard drive. For us to properly investigate on your concern, we'd like to confirm the following information:

• On which cases do you receive the startup error?
• Aside from replacing the hard drive, have you made any significant changes to your device prior to this happening?
• Have you tried plugging in the replaced hard drive to another computer to check if the same thing occurs?
• What troubleshooting steps have you done so far?

We will be waiting for your reply so we can move forward to resolving your query.

 

Replacing windows 10 after hard drive crash

Nope - no worries. If the only thing you're replacing is the hard drive, then your computer is still activated.

When you say your hard drive crashed ... did it physically crash? Control arms broke, smoke coming out of the computer, that sort of thing?

If Windows itself crashed - blue screen error - you may not have to re-install Windows.

 

Replacing a laptop hard drive with a SSD

I have a Dell Latitude E5420 laptop which has a Windows 10 Pro O/S. I would appreciate a step by step guide on the procedure to replace the hard drive with a Solid State drive; specifically dealing with the transfer of all the software from the old drive to the new. I have an external hard drive I use for backups and a free version of the Macrium Reflect program on the hard drive. The SSD is brand new. I have just 50 GB in total on the 231 GB hard drive. The SSD has 250 GB capacity.