Windows 10: Computer crashes during restart

Discus and support Computer crashes during restart in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, Just recently, my computer refused to shut down properly. Upon shutdown or restarting, the computer would enter the shutdown/restart screen then... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DaveMHBMBW, Jun 13, 2019.

  1. Computer crashes during restart


    Hi,


    Just recently, my computer refused to shut down properly. Upon shutdown or restarting, the computer would enter the shutdown/restart screen then after some time present a stopcode: driver_power_state_failure. I'm not sure what the issue is and any help would be appreciated! Thanks!


    Also, I can locate the minidump as well as the event viewer, but am unsure how to post that information or what information would be useful.


    Dave

    :)
     
    DaveMHBMBW, Jun 13, 2019
    #1

  2. Computer crashes and restarts periodically

    Hello Kurt,

    Thank you for posting your query in Microsoft Community.

    I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

    What is the make and model of your computer?

    What is the anti-virus program on the computer?

    I suggest you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Press “Windows Logo” + “X” keys on the keyboard.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website:

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you
     
    Ruth Buruga, Jun 13, 2019
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jun 13, 2019
    #3
  4. Computer crashes during restart

    computer crashes/restarts

    i found a really old/cheap card like $20, i plugged into my pci and computer detected new hardware, also it said windows recovered from a critical error? i asked around alittle some one suggested maybe a corrupt sector in windows and possible reformat?
     
    moocow0463, Jun 13, 2019
    #4
Thema:

Computer crashes during restart

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