Windows 10: Computer crashes during some games

Hi,

My computer keeps crashing while I play games. It doesn't happen with all of my games, but for the ones it does, it crashes my entire computer pretty frequently. When playing games like Rust or Phasmophobia, I can expect a crash after roughly 5-15 minutes of gameplay. It doesn't matter how low I turn my graphics settings down in these games, it will crash regardless of performance.

Motherboard: B450 Gaming Plus MS-7B86
Processor: AMD Ryzen 5 3600 6-Core Processor, 3600 Mhz, 6 Cores, 12 Logical Processors
GPU: AMD Radeon RX 5700 XT
2 8GB DDR4 RAM sticks
OS: Microsoft Windows 10 Home
650W Power Supply

I can provide any other details or information if neccesary. It's quite a pain to deal with
Thanks in advance!

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

Computer crashes when trying to game

Hi Simon,

Thanks for posting your query on Microsoft Community and we apologize for delay in response.

To assist you better, please provide few details.

1) Do you receive any error message, while game get crashed?

2) Is the issue confined to War games only?

This issue might occur, if graphics driver is not updated properly.

I would suggest you to update your graphics driver and check if it helps.

Follow the below steps:

• 
  Press Windows + R key on the keyboard.
  
• 
  Type devmgmt.msc and press enter.
  
• 
  Expand the Display adapter.
  
• 
  Right click on the driver and select Update driver software.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.