Windows 10: Computer Crashes-frecuency=1/hour-error 0x000001d8/debug log uploaded

Hi Forum,
I bought last year a Lenogo Edge 15(i7 5500, 8gb RAM, NVIDIA 2gb, and i´ve got a lot of problems with it. Now the computer is crashing, so searching on the internet I found this Forum. I red the postings instructions, hope its fine the way im doing it. I´ll upload the debug log in a zip file. Thank you very much!Attachment 84618Attachment 84618Attachment 84618Attachment 84618

:)

 

Random blue screen of Death with Error code 0X000001D8

I bought my computer on March 22nd and it crashes with the blue screen and error code 0x000001d8 when I am online. For the past two days Microsoft remote into my computer after a $99 charge. Run all kinds of test and reinstalled windows 10. Last night it
crashed two more times.

They had to AnswerDesk Techs and a software engineer working on this computer and it still crashes with the same error.

Any suggestions?

Kathy

 

Blue screen errors

I bought a new Acer Aspire on March 22nd running windows 10. When I am online it crashes with a blue screen and the code 0x000001d8. Over and Over again. The past 3 days with 3 Microsoft AnswerDesk techs and a software engineer not to mention the $99.00.
They have run test over and over, reinstalled Windows 10. And my computer is still crashing with the same error code.

Obviously Microsoft has no idea.

 

Hi ezequiel,

Welcome to the 10forums *Smile

I haven't seen this crash much, the network driver calls straight the bugcheck function.
Please check Lenovo for BIOS updates & driver updates for your network, you might also want to update/reinstall your graphics drivers.
Code: 0: kd> k # Child-SP RetAddr Call Site 00 ffffd001`f8be1988 fffff801`379b1adc nt!KeBugCheckEx 01 ffffd001`f8be1990 00000000`000001d8 Qcamain10x64+0x111adc 02 ffffd001`f8be1998 00000000`00000003 0x1d8 03 ffffd001`f8be19a0 00000000`00000003 0x3 04 ffffd001`f8be19a8 00000000`00000000 0x3 0: kd> lmvm Qcamain10x64 Browse full module list start end module name fffff800`dec30000 fffff800`dee94000 Qcamain10x64 T (no symbols) Loaded symbol image file: Qcamain10x64.sys Image path: \SystemRoot\System32\drivers\Qcamain10x64.sys Image name: Qcamain10x64.sys Browse all global symbols functions data Timestamp: Wed Sep 02 10:09:31 2015 (55E6AEBB) CheckSum: 00242152 ImageSize: 00264000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 11/6/2016 3:07 a. m. Windows Error Reporting Fault bucket LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN8_0_BBHANG, type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: 78fe3b47-2108-428e-8b19-72979a9e1dff Problem signature: P1: 141 P2: ffffe001ead3e3f0 P3: fffff800df4921a0 P4: 0 P5: 24e4 P6: 10_0_10586 P7: 0_0 P8: 768_1 P9: P10: Attached files: C:\Windows\LiveKernelReports\WATCHDOG\WD-20160610-1713.dmp C:\Users\ezequiel\AppData\Local\Temp\WER-18233312-0.sysdata.xml C:\Users\ezequiel\AppData\Local\Temp\WER5D0C.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_134d5d8da26f295a5c5924fd5ee194ddd3403c_00000000_cab_1aad2ed4 Analysis symbol: Rechecking for solution: 0 Report Id: c63213b3-2f47-11e6-b6ab-d053495e4d4e Report Status: 0 Hashed bucket:[/quote]