Windows 10: Computer crashes when laptop lid closes

I like keeping my laptop closed while I listen to music or videos in the background. However, my computer randomly started immediately crashing when I close it and automatically restarts my entire system. I have looked through my power options, updated my display drivers, updated Windows 11, and cleaned the cache. None of these helped.System Event Logs: https://drive.google.com/file/d/1mlbbg_9HVtbopE0cG7s_SkPi-Z3FZOxt/view?usp=sharingThank you.

:)

 

Laptop restarts after closing the lid

Hi,

It appears that your laptop hibernates when you close its lid. This feature terminates running processes on your machine since it allows the system to use very little power. If
Do nothing is already selected for Choose what closing the lid does
in Power Options, let's try to make hibernation unavailable. Follow these steps:

• Right-click on the Windows icon on your home screen.
• Select Command Prompt (Admin).
• Click Yes if you get a prompt window.
• Type powercfg.exe /hibernate off then press Enter.

See if this will prevent the laptop from hibernating when you close the lid.

Let us know how it turns out.

 

How to force shutdown on laptop lid close ?

Hi,
I want to force a shutdown when the user close the laptop lid even if MSWord is open and the document was not saved.
Any suggestion ?

Regards

 

Laptop does not shutdown when i click shutdown and close the lid, it sleeps instead.

Hi Gan,

This scenario happens when your Power Options is misconfigured. For us to have this isolated, we suggest that you follow these steps:

• Click on Start.
• Select Settings.
• Click on System.
• Select Power & sleep tab.
• On the right side, click on Additional power settings.
• On the left pane, select Choose what closing the lid does.
• Under Power button and lid settings, click the drop down next to
  When I close the lid.
• Select Shut down.
• Click on Save changes button.
• When you’re ready to make your PC shut down, close your laptop's lid.
  

Note: Every time that you will close the lid, your laptop will automatically shut down.

Let us know if you have other concerns.