Windows 10: Computer crashes when playing games

Discus and support Computer crashes when playing games in Windows 10 Gaming to solve the problem; When playing 3D games Apex, dauntless and dark souls 3 my computer crashes seemingly at random. The only time it crashes consistently is when cutscenes... Discussion in 'Windows 10 Gaming' started by LukeMullis, Dec 20, 2021.

  1. Computer crashes when playing games


    When playing 3D games Apex, dauntless and dark souls 3 my computer crashes seemingly at random. The only time it crashes consistently is when cutscenes start in the game Nioh.This is an issue that has only started in the last year and has been getting worse recently. It happens on games that used to work fine.It produces a hard crash causing my computer to restart.The event ID this produces is 41.My specs are:GPU: Rx480CPU: i5-5500RAM: 8GB

    :)
     
    LukeMullis, Dec 20, 2021
    #1

  2. i have a gaming laptop that crashes during games

    Hi,

    A corrupted profile is one of the possible reasons why your computer crashes when playing a game. For us to provide proper resolution, we need to collect more information. Kindly answer the questions below:

    • When did the issue start?
    • Are you having this issue with all of your games?
    • What are the troubleshooting steps you have done so far?
    • Have you made any changes to your computer prior to this concern?
    • Were you able to play a game before without any problem while the charger is plugged in?
     
    Wilfred Mac, Dec 20, 2021
    #2
  3. Computer crashes while playing games

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that how frustrating it can be when the PC crashes while playing games. I certainly appreciate your efforts taken towards resolving the issue.



    For further clarity on the issue, please respond to the questions below.



    1. Are you aware of any changes made to the PC?
    2. What is the make and model of the PC?
    3. What happens when you try to run a game?
    4. Does the PC crashes only while playing games?
    5. Do you receive any stop code or error message when the PC crashes?


    Meanwhile, I would suggest you to refer the article
    Troubleshoot blue screen errors




    In addition, you can check if Windows is up to date. Refer the article
    Keep your PC up to date
    and see if that helps.



    If you receive a Blue Screen error, please share the dump files with us in order to assist you further. I have sent a private message to you, please share the dump files through the message.



    Please get back to us with the detailed information to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Dec 20, 2021
    #3
  4. peach1971 Win User

    Computer crashes when playing games

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Dec 20, 2021
    #4
Thema:

Computer crashes when playing games

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