Windows 10: Computer Crashes When Put to Sleep

Discus and support Computer Crashes When Put to Sleep in Windows 10 BSOD Crashes and Debugging to solve the problem; I press Windows key, Power, and then Sleep. The display immediately turns off but my keyboard and mouse stay lit up, after about 1 minute the computer... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Kitachiko, Sep 9, 2020.

  1. Kitachiko Win User

    Computer Crashes When Put to Sleep


    I press Windows key, Power, and then Sleep. The display immediately turns off but my keyboard and mouse stay lit up, after about 1 minute the computer shuts down. When I go to turn the computer back on it goes through the boot up process.


    This problem only started happening in the past week or so after I installed the 2004 Windows update and updated my Nvidia graphics driver, so it's a high possibility it's related to one of those. I have tried the usual stuff like sfc scan, troubleshooting power settings, DISM health, and DDU driver reinstall. My Event viewer says "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f 0x0000000000000003, 0xffff86048095ec80, 0xfffff80351eaf750, 0xffff860485aaca60". It has been BSODing with the DIVER_POWER_STATE_FAILURE error code.


    Here are a few of the minidumps: https://mega.nz/file/EcwhmBIZ#BN8djmr1iwSfjnJjecM5HPz7lwZpP5qmj0aOVRQsO5E

    :)
     
    Kitachiko, Sep 9, 2020
    #1
  2. BRU
    bru Win User

    BSOD/crashes occur when computer sleeps


    Perhaps I have overlooked some suggestions. Other than disabling sleep, which I can try, are there others?

    I am confident my Power settings are basic and not causing this.

    Regarding sleep, which is an essential function of a computer in my mind, if disabling it prevents the crashes from occurring that doesn't really fix the problem it just masks the symptom.
     
  3. Argel Obm Win User
    Computer sleeping

    Hi,

    For us to better understand your concern, kindly answer the following questions:

    • When did the issue start?
    • Were there any changes made on your computer before encountering the issue?
    • What are the troubleshooting steps you've done so far?
    • Is you computer going to sleep while you're using it?
    • How many minutes does it take before your computer goes to sleep?
    Hope to hear from you soon.
     
    Argel Obm, Sep 9, 2020
    #3
  4. peach1971 Win User

    Computer Crashes When Put to Sleep

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Sep 9, 2020
    #4
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Computer Crashes When Put to Sleep

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