Windows 10: Computer crashes when running/exiting certain video games

Discus and support Computer crashes when running/exiting certain video games in Windows 10 Gaming to solve the problem; Hi,This previous winter Dec-Feb my desktop started crashing randomly while playing games. At first, it was just occasionally with The Sims 4 but then... Discussion in 'Windows 10 Gaming' started by SassyCow, Jun 3, 2023.

  1. SassyCow Win User

    Computer crashes when running/exiting certain video games


    Hi,This previous winter Dec-Feb my desktop started crashing randomly while playing games. At first, it was just occasionally with The Sims 4 but then it got progressively worse. Any time I tried to start up any game, even less demanding ones, it would crash immediately. The crash involves the screens completely shutting off and the fans on the PC running on overdrive. I have to turn it off with the power button and when I turn it back on it runs as normal with no error/crash codes.We took it apart to clean out and reapplied thermal paste on the CPU. This seemed to solve the issues until rece

    :)
     
    SassyCow, Jun 3, 2023
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jun 3, 2023
    #2
  3. theduke2 Win User
    Crashing with certain games

    I have the identical issue as OP despite different hardware. Certain games crash within a few minutes while others are fine. Games that crash include Guardians of the Galaxy and Assassins Creed Origins.

    I'm using a AORUS GeForce RTX™ 3080 XTREME 10G (rev. 2.0) and the Event Viewer message is identical, except instead of Device\Video3 is says Device\Video9.

    I'm using 516.40 drivers and have already done a DDU. My next step is another DDU followed by year old drivers (466.47) listed on the AORUS GeForce RTX™ 3080 XTREME 10G (rev. 2.0) website. I don't see any VBIOS for the rev 2.0 version of the card.

    I can provide DXDIAG, MSCONFIG, or anything you think could help to diagnose this.
     
    theduke2, Jun 3, 2023
    #3
  4. Computer crashes when running/exiting certain video games

    Black Screen issue for Exclusive Fullscreen mode when exiting or Alt+Tab to Desktop

    Hi,

    Issues with exiting from a game in full-screen mode may occur due to several reasons. It is possible that your video card driver is not updated or not compatible with the current configuration of your PC. To properly isolate your concern, please provide
    us the following information:

    • Are you using a dual monitor display?
    • Does the issue occur when exiting the games from windowed mode?
    • What troubleshooting steps have you tried so far to resolve the issue?
    • Have you tried to update your video card drivers?

    In the meantime, we suggest that you install all the critical and important Windows Updates on your computer by following the steps on this

    link
    .
     
    Loraine Mon, Jun 3, 2023
    #4
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Computer crashes when running/exiting certain video games

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