Windows 10: Computer crashing and resetting while gaming on Steam

Good evening,I recently upgraded to Windows 11 and have since been having problems with my system crashing and restarting while playing games. This only seems to be an issue while I'm using Steam; other programs like GOG and Epic don't have any issues.I've tried reinstalling drivers for just about everything I can think of to no avail along with reinstalling Steam and a fresh install of Windows 11 entirely.I have .nfo and .evtx files available here: https://1drv.ms/u/s!Arp8uRelVuyParJH48yGlT-XUnw?e=hOlr7rAny help would be much appreciated. I'm at my wits' end.

:)

 

Windows 10 Steam game crashes

Hi,

To assist you better, I would like to ask some questions:

• Does the issue occur only with Steam games or all games?
• Are you able to view videos?
• What is the make and model of your computer?

I suggest you to update the Graphic Card driver by following the steps provided below and check if it helps.

• Press Windows key + X and select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update the driver.

Keep us posted on the status for further assistance.

 

My computer consistently crashes when playing newer Steam games

Hi Garrett,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused with Windows 10.

Please answer the below questions to assist you better.

• 
  Is this issue specific to only games? Does the system crash, when you are working on documents, using other applications, watching videos etc.
  
• 
  Is the issue confined with Steam games or with any other games as well?
  
• 
  Are you overclocking the graphics card?
  
• 
  Did you make any software changes to the computer prior to this issue?
  
• 
  Is your computer custom built?
  

Please check the event viewer, which will give us more clarity of this issue.

If this issue is specific to Steam games, I suggest you to contact with the steam support for better assistance:

http://www.steampowered.com/

Hope the information helps, do reply if you need further assistance.

Thank you.

 

steam problem

Hi,

There are a lot of possible reasons why your steam game is not opening. One of which is having a corrupted game file. To resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Windows Store. To do this, you may refer to the link below:

Click here

Step 2: Reset the game from the Settings menu.

• Click Start and click Settings.
• Select System.
• Select Apps and features.
• Find the game and click Advanced options.
• Click Reset. You need to restart your computer to let the changes take effect.

Step 3: Try to uninstall and reinstall the game.

If the issue persist, we highly recommend that you contact Steam support for additional troubleshooting steps.

Should you need further assistance, feel free to post anytime.