Windows 10: Computer Crashing Blue Screen

My computer keeps crashing, going to blue screen, and restarting. It says :


Problem signature
Problem Event Name: BlueScreen
Code: 1000009f
Parameter 1: 4
Parameter 2: 12c
Parameter 3: ffff920f4feb1040
Parameter 4: ffffab0bfc4a78e0
OS version: 10_0_18363
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033

Extra information about the problem
Bucket ID: 0x9F_4_IMAGE_amd_sata.sys
Server information: e836c059-65cb-4591-80e6-170855ffba50


DMP file : https://1drv.ms/u/s!ApY2FqxYS2sPhCXmlKbQBf2pT3qz?e=4jxtUQ

:)

 

Blue Screens & Computer Crashes

I keep getting Blue Screens that crash my computer. Many different "codes" come up to tell support techs. Many trusted techs tried by remote access to my computer. None succeded(sp?). I came to the Community and found several suggestions and a tech came
on to chat and was authorized to gain remote access. Afterwards, I had no blue screen crashes for a day & just now had another blue screen.

Can someone help?

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II

 

Blue Screen of Death (Crash) When Playing Games


Nothing for step 10.

Step 11 -