Windows 10: Computer Crashing When Under Load e.g. playing a game

Hi,I'm hoping someone might be able to help.I was having trouble with my Windows 10 computer, it was crashing while under load, such as playing a game. The system was a little unstable so I decided to perform a fresh install of Windows 10 and then upgrade straight away to Windows 11.I have now installed my games again and the first time I played one I had exactly the same issue. The system seems fine when using it for browsing, emails etc. it only happens when playing games. This is what the screen goes like just before the computer restarts:I have had a look in the event log and found a fe

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Hard crashes with ANY heavy load

Out of the blue, my computer has been crashing upon heavy loads. For example, playing a game. I can load into the menu fine, but when it finishes loading the game, either the game will crash or my computer will black screen and restart. Specs and what I have tried already are as follows:

• CPU: AMD Ryzen 5 5600G
  
• RAM: 32GB Corsair DDR4-3200MHz
  
• MOBO: ASUS X470 Prime Pro
  
• GPU: ZOTAC GTX-1070
  
• PSU: Corsair CX450
  

What I have tried:

• Updated drivers for CPU, GPU and MOBO BIOS updated
  
• reinstall GPU drivers via NVIDIA software utilities
  
• unplugged and reconnected all PSU connections, reseated GPU
  

I'm out of ideas. Any suggestions you have to fix my issues are greatly appreciated.

 

i have a gaming laptop that crashes during games

Hi,

A corrupted profile is one of the possible reasons why your computer crashes when playing a game. For us to provide proper resolution, we need to collect more information. Kindly answer the questions below:

• When did the issue start?
• Are you having this issue with all of your games?
• What are the troubleshooting steps you have done so far?
• Have you made any changes to your computer prior to this concern?
• Were you able to play a game before without any problem while the charger is plugged in?

 

solitaire not loading

Hi Edwin,

Microsoft Solitaire Collection may not load on your computer due to a network connection failure or if the game is corrupted. To properly isolate your concern, kindly answer the following questions:

• Are you trying to play the Microsoft Solitaire Collection via an app or a web browser?
• Are there any error messages when you tried to play the game?
• Did the issue start after an update?
• What steps have you tried so far to resolve the issue?

If you are using the app version of the game, you may perform the suggested solutions on this

link to resolve the issue.