Windows 10: Computer disabled

A pop up appeared on my PC/Windows 10 telling me my computer has been disabled and to not restart it and to contact 1-888-687-1338 as supposedly Windows Support but I suspect it is all a scam. I have attached a photo below but need help in how to proceed.

:)

 

Windows 10 -- Cannot disable the mouse from waking computer from sleep

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it helps:

Method 1

Follow the steps below to try to disable device to wake the computer:

• 
  Press Windows key + X.
  
• 
  Click on Command Prompt (Admin).
  
• 
  Type powercfg –devicedisablewake and press
  Enter.
  
• 
  Restart the computer and check if issue persists.
  

Method 2: Disable the Wake timers

Follow the steps below to Disable the Wake timers:

• 
  Press Windows key +X.
  
• 
  Click on Power Options.
  
• 
  Click on edit Plan Settings and click on
  Change advanced power settings.
  
• 
  Expand Sleep option and “Allow wake timers" and set this to
  disable.
  
• 
  Restart the computer and check if issue persists.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Disabling Synaptic touchpad in Windows 10, and why it won't stay disabled. For a left handed person, it is disruptive.

Hi,

If you wish to disable your touchpad, I suggest you to follow the steps mentioned below.

• Press Windows Key +X.
• Select Device manager.
• Expand Mice and other pointing devices.
• Right click on Synaptic touchpad driver and select Disable.
• Click OK to confirm and check with the issue.

Please reply us with the status to assist you further.

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

1. Press Windows key + X key and click on Control Panel.
2. Select or click Ease of Access.
3. Click or tap onEase of Access Centre.
4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
5. Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the touchpad drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.