Windows 10: Computer doesn't respond/awaken after display is off for a while

Discus and support Computer doesn't respond/awaken after display is off for a while in Windows 10 Support to solve the problem; The following is the second occurrence of the event described.The one previous incident was 10-14 days ago. I had been using the computer on and off... Discussion in 'Windows 10 Support' started by gini, May 7, 2018.

  1. gini Win User

    Computer doesn't respond/awaken after display is off for a while


    The following is the second occurrence of the event described.The one previous incident was 10-14 days ago.

    I had been using the computer on and off all day today until about 3 pm. I left it unused for just over and hour. As usual, the screen had shut down after 15 minutes, per the power setting, but the computer itself is set to never sleep. When I attempted to use the computer again, it did not respond to the trackball or keyboard, but the power light remained on and all peripheral USB connections lights were on. It was necessary to do a hard reboot as, just as I had to do the first time this occurred. The computer is only 7 months old and functions well except for these two strange episodes.

    I would be grateful if anyone has any suggestions! My primary concern, of course, is that this will happen more and more frequently and/or that I will not be able to restart it.

    Thank you for any help you can offer.

    :)
     
    gini, May 7, 2018
    #1
Thema:

Computer doesn't respond/awaken after display is off for a while

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