Windows 10: Computer either freezes or goes to black screen.

Discus and support Computer either freezes or goes to black screen. in Windows 10 Software and Apps to solve the problem; It started around 3-4 months ago. Either when i play games or when the computer is idle it makes no difference the computer either freezes without the... Discussion in 'Windows 10 Software and Apps' started by Dimitris Aktsoglou, Oct 10, 2023.

  1. Computer either freezes or goes to black screen.


    It started around 3-4 months ago. Either when i play games or when the computer is idle it makes no difference the computer either freezes without the option to even open task manager completely frozen or the screens seems to turn off they go black but the computer is still on. Then i have to force shut down the computer through the power button. Once i open the computer again it does not freeze for the rest of the day until i shut down the computer normaly. This happens once a day every day. Any suggestions on what the problem might be?

    :)
     
    Dimitris Aktsoglou, Oct 10, 2023
    #1

  2. Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Oct 10, 2023
    #2
  3. Rose Cal Win User
    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Oct 10, 2023
    #3
  4. Computer either freezes or goes to black screen.

    New Computer with Black Screens and Freezes

    Earlier today, I purchased a new HP computer with Windows 10 already installed on it. I tried to rip a CD onto the computer, but Windows Media Player freezes and goes to a black screen where I’m not capable of doing anything. I shut down the computer using
    the power switch on my extension cord then turned it back on. Now whenever I try to use anything at all, it will freeze and go to a black screen. The freezing and black screens have been a huge source of frustration for me this evening, especially since it’s
    a brand new computer with no viruses or malware. Is there something I can do to fix this on my own or should I take it to a computer shop for repairs?
     
    GarrisonHaines-Temons, Oct 10, 2023
    #4
Thema:

Computer either freezes or goes to black screen.

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